Plex Server unable to find TV series

Server Version#: 1.28.1.6092

Server is unable to find first season of a series. It does find the second season. The naming scheme is exactly the same, the files are intact and playable directly from TrueNAS via SMB share, but Plex Server does not find them. Any ideas?

Is your naming schema the one suggested by Plex or some random schema of your own?
Sounds like the naming / organization might be off and Plex therefore considering the different episodes to be duplicates of what’s showing as season 2.

https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/

As far as i know my naming scheme is correct. an example would be:

“Game of Thrones S01E01” and so on.

How are the files organized within the folder linked to your library?
Are those mp4 files with embedded metadata?

Edit: apologies for assuming your naming schema is off… “my files are good” is a rather common opening for what tends to be deviating quite a bit from that schema :wink:

All movies are organized in /Movies and Tv shows in /TV Shows folders. All files are mp4 but in this case there is no embedded metadata as these are recordings.

I was referring to how you organized the episodes inside the TV Shows directory.

e.g.

TV Shows
  Game of Thrones (2010)
    Season 01
      Game of Thrones (2010) - s01e01.mp4
      ...

Yes, this is exactly how my files are organized.

Please show a screen capture of your file system, from the root of your Show library, all the way down to the episode missing

Also please state the OS your PMS is running

Plex server is 1.28.1.6092 running on TrueNAS Core 12.0

I assume, that the root of your show Library is pointing towards Video\Pættir - Erlint ?

And first of all, you are not following the naming std!

Blood has so many matches, so you need as a bare minimum to change show folder to:

Blood (YEAR)

Edit: See https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/

Ok, i thought the (YEAR) naming scheme was only for movies. I did change this now and it solved the problem. Plex now finds Season 01. Thank you very much for your help. :slight_smile:

But, as i understand the above comment, there can be no other name for a folder containing TV Shows other than TV shows? Even if, when i add folders to Plex, i define “Þættir - Erlent” (meaning foreign TV Shows) as a TV Shows folder? I have done this for close to 3 years without any problems what so ever until now. Reason is very simple, i define between domestic and foreign TV Shows and i would like to be able to do that. Could i rename the folder to something like “TV Shows - Foreign”? Would that work or not?

Above is fine, as long as you point the Show library to that.

Only folder names that must be in English, are the season folders, like Season 01 Season 02 etc.

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