Server Version: 1.40.2.8395-c67dce28e
There’s Estonian show called “Kassid” in tvdb:
Also on trakt.tv:
In plex, it’s able to match show: plex://show/65b81d40f2db3471848c8ca3, which also has appropriate guid: tmdb://244797, but not one episodes are matched, all stay with provider local.
Plex web of the show id, gives server error:
Which Metadata agent has been selected for the library?
If it is “Plex Series”, which Episode Ordering has been set?
Which language has been set for the library?
How are your files named?
And since this is Linux, have you verified the access permissions?
I’m using new Plex Series agent, episodes ordering has not been changed, using library default which seems to be TVDB, I’ve changed it to TMDB (as this show is not in tvdb) and how episodes metadata appeared. Thanks!
Altho I think plex should automatically try to adjust this (show missing in tvdb, but library ordering set to tvdb), like it changed language if I searched for different language.
other info I typed, but no longer relevant:
Also opening plex discovery URL for that plex guid, giving server error on plex.tv site could indicate the problem is on Plex side.
Nope, default is TMDB. You must have changed that yourself.
Yes. I meant that it’s the default for that library.
I can’t argue who set the value, because I don’t remember. However, plex server could improve on this, if match is made against tmdb, but ordering is tvdb (via library default) and media item has no tvdb, fall back to tmdb, i.e change the default and try again.
Anyway: The original problem is solved: I changed episodes order to TMDB and did another Fix Match.
What about Discover URL? It’s still giving errors:
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
