Over the last few weeks my Plex server has been hanging. It dosent seem to crash entirely but just hang so that when I try to browse to the web interface I get a 503 error. This was a newly installed instance of Plex on an Ubuntu server. I have enabled debug logging but just wondering what I would need to post here for someone to help me with this. Thanks
Error 503 is returned by plex media server after it gets into severe overload with thousands of queued requests. This can arise after a deadlock - where one thread may lock out all other threads
To help identify the cause and start an investigation, we would need logs + process dump + list of connections at the time.
To start ensure debug logging enabled and also crash reporting enabled. Restart the server to get fresh logs and follow the instructions in this post (one of several with deadlock diagnostics info) to gather diagnostics for the suspected deadlock
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
