Plex media server 503 service unavailable

Server Version#: 1.28.0.5973
Player Version#: any

PMS 503 service unavailable, if i restart PMS.exe (kill, and start), works good, but “crashing” randomly

Plex Media Server.2.log (10.1 MB)
Plex Media Server.3.log (10.1 MB)
Plex Media Server.4.log (10.1 MB)
Plex Media Server.5.log (10.1 MB)
Plex Media Server.log (800.6 KB)

It sounds like a “deadlock” issue, multiple people having it including me. The thread where we are discussing it is here: Plex Server Crashing Randomly - #89 by Jesperhk

There is a little more logging needed to identify the issue if it is a “deadlock”. I outlined the process from a Plex employee, if you are willing to help with diagnosing it, the Plex team member is named “sa2000” if you want to send your logs, connection list, and dump file to him.

i am receiving this error code all the time, is there a fix for it.

See the post that I linked above. Get your own diagnostics by following the steps listed and send in to the Plex employee in that thread. The more information that they have, the better they might be able to diagnose what is wrong and fix with the next update.

Please Media Server 1.28.2 has just been released as a beta release

It has a fix for a deadlocks issue that was identified last week

  • Server could hang in certain circumstances (#13758)

Thanks!! :slight_smile:

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.