Server Version#: 1.18.7.2457
Player Version#:
my plex server is crashing sometime. today(8/3/2020) around 11 am it crashed again. can some one check for me y. I got attached the log file with this
Plex Media Server Logs_2020-03-08_12-03-25.zip (4.7 MB)
Update your Settings>General
Enable Plex Media Server debug logging should be checked.
Enable Plex Media Server verbose logging should not be checked.
Verbose logs are really hard to read, I didn’t see a crash so explaining more about what happened would be helpful.
The issue appears to have been some form of deadlock that then led to requests stacking up and not being processed - leading to client apps seeing the server as unreachable
For deadlocks one needs specific set of diagnostics which in addition to server logs, need to get a list of connections and a process dump after that
I suggest first upgrading to the current beta and get the diagnostics on the next deadlock for that version.
See this post for diagnostics for a deadlock
When providing all the diagnostics, please send me a private message giving the link to where you uploaded the dmp file to
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