Plex Streaming to IOS device locally

Plex Players Mobile Devices
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1

I’m hosting Plex on my Synology NAS, when playing content through a web browser on my IPad it works fine, however if I try using the iOS app it tells me I need a subscription.

My understanding was that if it was on the local network I wouldn’t need a remote streaming pass, so looks to be an issue with the iOS app itself.

Anyone else had this or am I missing something ?

2

Your information is a little incorrect and only applies if you have a Plex Pass, which I would encourage you to purchase.

To use the iOS app without having a Plex Pass, you need to pay the app purchase fee which is $5 USD if memory serves and can be purchased through the Apple store I believe.

It also does NOT provide all of the benefits of a Plex Pass.

A Plex Pass allows you to use any Plex app on any device without the need to purchase the individual apps. There are many other benefits to having a Plex Pass that you may find appealing.

This page will help you purchase a Plex Pass and provide more details about the benefits I mentioned:

https://www.plex.tv/plans/

Note: The new Plex experience app for iOS is free to use, so you may wish to install that instead of the legacy app.

3

Thanks, I do have a plex pass, and I don’t know if there was some sort of issue that was resolved at Plex’s end because I’ve done nothing but it’s just started working as expected on both devices.

4

Your forum handle does not show a Plex Pass, that’s why I assumed you did not have one.

You may have had a temporary network connection issue preventing the server/app from accessing your account info.

In any case, I’m glad things are working for you.

Happy Plexing! :slight_smile:

5

Thanks, I’ve never needed to use the forums before so hadn’t modified my profile at all, will update.

Definitely wasn’t a network issue as all other devices worked as expected, was literally just the iOS application.

Either way it’s fixed now, thanks for responding

6

hello sorry to join the discussion. I bought the app last year, to use it comfortably on all my devices, but since April 29th it asks me to subscribe to the plex pass. where am I wrong? thanks in advance

7

You might want to catch up on this announcement from earlier this year.
In short:

  • Remote Access is no longer free — it’ll require either the server owner from where you’re streaming to have a Plex Pass OR you having a Plex Pass OR you having a „Watch Pass“
  • The mobile apps no longer require a one-time activation
  • There’s a free „Watch Pass“ trial for users who previously paid to unlock the old mobile apps
  • No change to local-only playback

https://www.plex.tv/blog/important-2025-plex-updates/#what-if-ive-already-paid-the-one-time-mobile-app-activation-fee

8

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