I’m a PlexPass subscriber and a long time fan and user of Plex, but I have to say plex sync is a total disaster. It has never worked reliably and even though it is finally being improved, it still doesn’t work. Right now, if I sync any content to my Android devices, the file is not playable and it just returns a server error, which seems odd considering the whole point of syncing is to have an offline experience.
I know the plex devs are trying to resolve the issues with syncing, but I have to ask if this is ever going to work? If not, you should consider just disabling the function altogether so that we’re not banging our heads against the wall hoping someday it’ll start working.
Larry
plexmediaserver-1.16.5.1554-1e5ff713d.x86_64.rpm