Plex transcoding OMV server is not working

Plex Media Server
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1

Any idea how to fix Plex hardware transcoding not working issue? I’m using OMV docker-compose to deploy a Plex container with hardware transcoding. I have an Intel 630 GPU and have enabled hardware acceleration on the paid subscription Plex Server. I installed the driver using apt install intel-media-va-driver, apt install vainfo, and ran vainfo. The output shows that the driver is installed and working.
libva info: VA-API version 1.10.0
libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/iHD_drv_video.so
libva info: Found init function __vaDriverInit_1_10
libva info: va_openDriver() returns 0
vainfo: VA-API version: 1.10 (libva 2.10.0)
vainfo: Driver version: Intel iHD driver for Intel(R) Gen Graphics - 21.1.1 ()
vainfo: Supported profile and entrypoints
VAProfileMPEG2Simple : VAEntrypointVLD
VAProfileMPEG2Main : VAEntrypointVLD
VAProfileH264Main : VAEntrypointVLD
VAProfileH264Main : VAEntrypointEncSliceLP
VAProfileH264High : VAEntrypointVLD
VAProfileH264High : VAEntrypointEncSliceLP
VAProfileJPEGBaseline : VAEntrypointVLD
VAProfileJPEGBaseline : VAEntrypointEncPicture
VAProfileH264ConstrainedBaseline: VAEntrypointVLD
VAProfileH264ConstrainedBaseline: VAEntrypointEncSliceLP
VAProfileVP8Version0_3 : VAEntrypointVLD
VAProfileHEVCMain : VAEntrypointVLD
VAProfileHEVCMain10 : VAEntrypointVLD
VAProfileVP9Profile0 : VAEntrypointVLD
VAProfileVP9Profile2 : VAEntrypointVLD .

Here’s the version of the docker-compose file I’m using:

version: “2.1”
services:
plex:
image: lscr.io/linuxserver/plex:latest
container_name: plex
network_mode: host
environment:
- PUID=1000
- PGID=100
- TZ=Etc/MTC
- VERSION=docker
- PLEX_CLAIM= #optional
volumes:
- /srv/dev-disk-by-uuid-977e0b75-8fb3-4b23-9efr-ae743dc26d21/conf/Plex:/config
- /srv/dev-disk-by-uuid-977e0b75-8fb3-4b23-9efr-ae743dc26d21/music:/music
- /srv/dev-disk-by-uuid-977e0b75-8fb3-4b23-9efr-ae743dc26d21/media:/media
restart: unless-stopped
devices:
- /dev/dri:/dev/dri
labels:
deunhealth.restart.on.unhealthy: “true”

Do you have any suggestions for resolving this issue?

2

Can’t diagnose any of that .

What’s needed is:

  1. DEBUG server logging on; VERBOSE logging off; SAVE if changes made.
  2. Restart PMS
  3. Wait 2 minutes for it to stabilize.
  4. Attempt playback
  5. After playback fails to engage hardware, Stop playback
  6. Download Logs
  7. Attach ZIP

Given I’ve seen other issues with the LSIO image over the weekend, where the Plex image worked, I’m suspicious of it.

4

Plex Crash Uploader.5.log (551 Bytes)

5

I need the ZIP file…

I don’t need, nor can I use, the Crash Uploader log.

Settings - Server - Troubleshooting - Download Logs

gives you a ZIP file.

I need that file.

6

Problem Solved

I appreciate your assistance. After reviewing the log, it appears that the hardware encoding is operating properly. I conducted further testing and did not encounter any issues. However, the plex portal does not seem to indicate that it is functioning.

7

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