Plex TV Scanner Agent pulling TMDB data

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I am racking my brain over this!!!

I have seven Daily shows that I have in a separate library (ProWrestling); that worked flawlessly under the legacy Plex Scanner agent. I wanted to migrate it to the new Plex TV Scanner settings and I am having a run for my money.

No matter what I do: Changed File Format; Changed Advance Settings; Scanned, Refreshed Metadata, Remove/Re-Add… it pulls from TMDB every time. And since Sonarr is synced with TVDB, the show is off…

I’m at a loss. Just so that I can get back up and running I’ll go back to the old format… but I would like some help please.

I’m not sure I understand what issue you’re experiencing.
Is this about the actual metadata used for the episodes or the episode ordering?

If it’s the 1st: there’s nothing you can do about that; Plex is consolidating metadata from various sources and there’s no means for you to specific which element to pick from where.

If it’s the latter: click :pencil2: on the show, go to the Advanced tab and set the Episode ordering to one of the available options from TheTVDb.

It’s the metadata that it’s pulling. It takes all of the episodes and are listing them that matches with TMDB vice TVDB. Everything is thrown off and mixed.

If that is the case and if your saying that there isn’t anything that can be done about it, then I guess I’ll stick with the old format.

Changing the Episode Ordering doesn’t do anything to the show that I’m specifically having issues with.

That’s actually the episode ordering.

  1. Edit the show (:pencil2:) → make sure you actually edit the show, not an episode or season!
  2. Open the Advanced tab
  3. Select one of the TheTVDb option for Episode ordering
  4. Save the changes
  5. Refresh the show’s metadata

If your saying that changing the Episode ordering from TMDB to TVDB is supposed to change it to how it’s listed, then that isn’t working… because it’s still pulling the metadata from TMDB.

For example:

TVDB has NXT S04 go from E01 - NXT 600 to E57 NXT 656, which is how it’s named and ordered in Sonarr.

TMDB is listed as E01 - NXT: New Year’s Evil to E57 NXT 649.

So what’s happening is that TMDB is listing their episodes, then those last remaining seven episodes just hang there from what I assume is local data…

Sorry if that doesn’t make any sense.

Would you mind sharing some actual link?
I found WWE NXT on TheTVDb.com… but their order is not what you’re describing.

  • NXT 600 is s15e01
  • NXT 656 is s15e57

On TMDB, the episodes are ordered slightly different. However there’s also 57 episodes in season 15:

  • s15e01 → NXT: New Year's Evil
  • s15e02 → NXT #594
  • s15e57 → NXT #649

If your files are organized based on the TheTVDb order:
Setting the show’s episode order to TheTVDb (Aired) and refreshing the show’s metadata should do the trick.

You shouldn’t end up with orphaned episodes because both repositories list that season with 57 episodes – so there should be no “leftovers”.

That is correct. Both sites show 57 episodes but are off as we have mentioned.

I’ve attached four files as a reference.




Ignore the unavailable. The files were moved out of the test folder, but the metadata remained. As you can see, TMDB is listing #649 as 12/28; while the proper one pulls the same info as well…

Could this be file naming convention? Or is it something else… or am I just going to have to deal with it.

What’s the order you have set for that particular show?

I’ll test that out and get back to you. I can tell you that I had them all set at default. I’m playing around with the different TVDB settings and refreshing the data.

@tom80H - Ok, completed my testing utilizing the following:

Naming Format:

{Series TitleYear} - {Air-Date} - {Episode CleanTitle}

Focusing on the individual show’s Advanced Settings

Default - No Change (Even when swapped from TMDB or TVDB in Library settings)
TMDB - Pulled metadata from the site properly.
TVDB (Aired) - Pulled metadata but only changed the last six episodes. All episodes before were still under TMDB metadata format.
TVDB (DVD) - All metadata gone. Only had “Episode 1”, etc.
TVDB (Absolute) - All metadata gone. Only had “Episode 1”, etc.

I haven’t changed the physical naming convention yet back to:

{Series TitleYear} - S{season:00}E{episode:00} - {Episode CleanTitle}

To see if that should make any difference.

Thoughts?

I’m not entirely sure what problem you’re trying to describe here.

Maybe you could just explain like:

A. What episode info you’re expecting to see, vs.
B. what episode info you’re actually seeing.

And give the exact episode you’re using for the example.

Also remember that we do in fact combine metadata from both TMDB and TVDB so seeing fields from both is expected regardless of what ordering you’re using. The ordering only changes the order not the data source of the individual episodes.

@drzoidberg33 Certainly, and thank you for your patience…

My OVERALL goal is to get my “Daily” show to work under the Plex TV Scanner.

I’m expecting to see the show listed utilizing the TVDB metadata and listing. That is how it is formatted via Sonarr.

The PROBLEM is that it’s utilizing TMDB as the primary regardless of the “Episode Ordering” in the Library or Show Advanced settings.

If I were watching the show singularly, this wouldn’t be an issue; but I have it a part of a SMART PLAYLIST that utilizes the Release Date.

So because of the issue, both Episodes 50 & 57 are listed as 12/28/21 per the pictures above.

What it should be is E50 NXT 649 (There’s also no “#”, that format is used by TMDB), and it should be released on 11/16/21.

That is just as an example.

I hope this makes sense. If not I apologize again.

I also understand that you have a collaboration of both TMDB and TVDB. But it looks like TMDB takes priority no matter what in my case here.

Also, I’m not sure if you guys do it or not, but I"m available to talk offline and walk you through it if my description isn’t clear enough.

Thank you for your time.

Okay, so it’s the date that is wrong on one of the episodes then.

I did a bit of digging and I’m not sure what to make of this, as this exact episode (#649) exists on both TMDB and TVDB but they have different air dates, and this trend continues with I think most of the episodes in this season (same episode titles but different air dates). It’s possible they are using different network’s air dates.

I’m not sure who has the correct date here but by default we’ll use the date from TMDB. So if you think that this date is wrong, then the best thing to do would be to submit corrections on www.themoviedb.org.

@drzoidberg33 - Yes, other than the “Title Episode”, it’s the Air Date that’s really the problem… and it isn’t just that one episode. TMDB starts off at E02 NXT #594 while TVDB is E02 NXT 601. They are ALL off because of this, including their release date. The previous season on TMDB had its Episode Names as Air Dates, and the current season (S16) started with Air Dates and then went back to “NXT #???”. So it seems as if TMDB doesn’t keep a certain structure. I’ll submit a correction for them. Do you know how often they actually get resolved?

In the meantime, is there anything on Plex’s end that could retrieve the metadata from TVDB vice TMDB?

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