It is obvious CUSTOMERS do not want the new UI with the 100’s and 100’s of pleas to revert. We get it - you heavily invested in a new design and BETA testing failed to identify the huge support for the prior left menu list. However, holding a Swiss army knife with customer satisfaction plummeting, w…

I second this, the old UI need to be brought back. This new UI is junk and takes forever to access my media. I will swap server software, even after all my family bought the lifetime pass to access my server. I will revert all of them and have them demand refunds also. Who approved such a bad design…

My family absolutely hates the new app. Plex’s response was enraging. I’ve been a lifetime member for over 10 years but I’m starting to look for alternatives.

don’t give a crap about the environmental stuff. but I agree the new ui sucks so hard. more clicks, more confusion, worse in everyway.

There’s a response? I guess I’m overlooking it?

I third this statement. I have strong feelings about this, but I also love plex, I want to continue using plex, and in the spirit of sending feedback, I agree wholeheartedly that it has added steps for me to access my own library, and that is my primary concern. The bugginess is being worked out, wh…

[image] woodymakespizza: it is a massive problem to have our three year old daughter coming for help because she cannot access her shows Look the new update is not great but I don’t think the UI is aimed at three year olds. Plex is not the problem there.

Nor do I, but there are plenty of families that have members that already struggle with technology, including many adults. I was simply illustrating that in my case, my daughter could use plex on her own three days ago, and that the added complexity of navigating to our libraries now prevents her fr…

It’s as bad as windows 8 ui, I don’t understand how UI design can be so bad , and why do companies believe they need to update or change their UI for no reason just to change it. When they had it right to begin with.

Great point. Its very unfortunate. Im actively searching for a replacement

Plex UI Design - We Get It!

Plex Players

nk.eventpro September 20, 2025, 7:36am 7

Roku New Experience Release Update - in other words, “yeah, we heard you don’t like it, no we’re not going back, have you tried restarting the app?”

Topic		Replies	Views
New Roku UI is suckness on a stick Plex Players roku	5	166	October 3, 2025
New Roku Plex UI is garbage! Plex Players roku	2	143	October 5, 2025
New UI on Roku. Invitation for anyone with Plex to defend it Plex Players roku	8	183	November 30, 2025
I remain unhappy with "plex vista" Plex Players roku	107	1219	December 22, 2025
New UI is an awful experience Plex Players roku	726	17458	June 28, 2026

Plex UI Design - We Get It!

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