Plex using wrong local IP address

Plex Media Server Desktops & Laptops
1

Within the last month or so I noticed that Plex is using the wrong internal IP address for my server which causes all my connections to hairpin through my router (less than ideal). The server is running on 192.168.2.200 but https://plex.tv/api/resources?X-Plex-Token=REDACTED shows that my server is available on my external IP and 172.17.0.1 I did some digging around and found out that Plex freaks out with multiple local IP address so I killed off Docker (which used 172.17.0.1 as its docker0 IP) and attempted every combination of signing out of the server + restarting with no avail.

I know this is not a DNS rebinding issue as I can resolve 192-168-2-200.REDACTED.plex.direct without any issues. I should note that the “Remote Access” settings page has my correct local IP.

I’m running version 1.13.2.5154-fd05be322 on Ubuntu 16.04 with kernel 4.15.0-24-generic (#26~16.04.1-Ubuntu SMP Fri Jun 15 14:35:08 UTC 2018)

2

Would you please verify DEBUG logging is on, VERBOSE is off, and restart PMS.
When it restarts, wait about 1 minute for it to contact plex.tv.
Also look down the list of servers (server selector in the left column) to verify you don’t have a duplicate.
Now grab the log files (Settings - Server - Help - Download Logs) and attach the ZIP

3

Hi ChuckPA,

Is there any way for me to send you my logs versus publicly uploading them? Quickly scanning through it looks like they contain my email address, IP address, and a few other bits of private information I rather not post if I can avoid it.

Thanks!

4

PM them. Please include the Title and link to this thread in the PM

5

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.