Plex won’t play from where I left off on a show help

In the past couple weeks when I click on a show I have watched it shows where I left off but when I click on it. It then goes back to the beginning. Any help is greatly appreciated!

We would need to know which player app you are using that it is happening in. ( Or if it it happening in all of them) to try to reproduce and figure out what is going on.

Thank you for the fast response. On my shield it resumes correctly. On my iPhone Plex restarts from the beginning each time.

Thank you for the fast response. On my shield it resumes correctly. On my iPhone Plex restarts from the beginning each time.

Did you see my reply?

I did. I’ve been trying to reproduce. If you can get the iOS logs after it happens it would be appreciated. You can click on my username to message them to me

Hi :wave: From looking at the logs we think the Plex Media Server you’re playing from might be behind a proxy server, and that’s causing the player to think it can’t seek within the files you’re playing. Running a server behind a proxy isn’t a supported configuration as it can cause issues like this.

If that’s not the case let us know, but that looks like the problem.

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