Plex won't install or start

Plex Media Server Desktops & Laptops
1

Server Version#: 1.14.0.5470-9d51fdfaa
Player Version#: ??
macOS (El Capitan): 10.11.6 (15G31)

I’ve never encountered problems with plex server updates before (3-4 years runnig). Today I ran the server update and it just kept spinning for an hour. Eventually I restarted the computer. When I was back, I wasn’t able to start the server. So I tried removing everything (https://support.plex.tv/articles/201941078-uninstall-plex-media-server/ OSX section). Still, downloading the latest server version from https://www.plex.tv/media-server-downloads/#plex-media-server

Plex Media Server for Mac

OS X 10.9 Mavericks+
1.14.0.5470-9d51fdfaa
November 23, 2018
All that happens is I can see the Plex icon on the top bar for a second or two, then it just goes away (crashes). Mind you that I’ve completely removed all trace of the old install.

In an attempt to figure out what’s going on I ran the exec in:
Applications/Plex Media Server/ Contents/MacOS/Plex Media Server
which gave this error (see bellow)… sadly I have no idea what to do with this information.
libc++abi.dylib: terminating with uncaught exception of type boost::exception_detail::clone_impl<boost::exception_detail::error_info_injector<boost::system::system_error> >: Invalid argument

****** PLEX MEDIA SERVER CRASHED, CRASH REPORT WRITTEN: F5749D01-EBDC-4E72-B6D6-8EA99EB42EBE

So now I’m stuck with a lifetime plex-pass that I can’t use because for some inexplicable reason I can’t even get the latest server version to neither install nor start :frowning:

EDIT: This solved my issue (rollback)

Link to download rollback:
https://downloads.plex.tv/plex-media-server/1.13.9.5456-ecd600442/PlexMediaServer-1.13.9.5456-ecd600442-OSX.zip?_ga=2.170973920.199164211.1543458587-2030238091.1506925660

2

There is currently a crash on Mac servers when having multi-homed network interface - more than one IP address on an interface - including loopback

I cannot find any crash report for your server - did you have crash reporting disabled?

The output from ifconfig -a would indicate if there is a multi-homed setup

3

I just rolled back. I am multi-homed on the loopback interface and was crashing upon launch

4

I understand it is a Mac OS bug - but a change is being made to Plex Media Server to get round the issue and this will get released - hopefully in the next 1.14.x release

5

good deal. I’m back up and running.

Thanks!

7

I was also having this issue and rolling back worked for me. Thank you for the post!

8

Plex Media Server 1.14.1.5487 has just been released as Beta. It has fix for the 1.14.0 issue leading to a crash on launch on MACs when network IP Address aliases are used.

See Release Notice

  • The server could crash when using network interface aliases on macOS (‪#9344‬; rdar://46083980)
9

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