The new update version of Plex server “1.24.5.5173-8dcc73a59” has crashed our Plex server completely. We are running the Plex server on an old iMac mini i7 quad core with OS X version 10.9.5. I know it’s an older machine but it has always worked perfectly and never given us a moments problem.
The only way I was able to get it back up and running was to roll back to the pervious version :1.24.4.5081-e362dc1ee
by replacing the “contents” package with the previous one stored in “~/Library”
The actual server error was : When trying to access the Plex server after the update, the Google web browser would open with a “500 Server access error” and the main Plex server was completely unaccessible. It also was not working or talking to any of the devices and apple TV’s at all on the network at all.
We are MASSIVE Plex supporters and use it daily in our home. It’s an outstanding product and I am just trying to contribute with feedback as a community member. Thank you for all your hard work it is greatly appreciated!
I am also running Plex Media Server on an ancient Mac mini running OS X 10.9.5 and the latest update causes it to crash constantly (usually when browsing from another device, during which time most of the item thumbnails are missing, and media won’t play). I also had to rollback to the previous version. I checked the Console and there’s hundreds of these messages before each crash:
11/2/21 7:00:05.115 PM Plex Media Server[330]: +[NSURL URLByResolvingAliasFileAtURL:options:error:]: unrecognized selector sent to class 0x7fff76190600
I believe this is the actual crash log:
11/2/21 7:02:07.276 PM Plex Media Server[358]: *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '+[NSURL URLByResolvingAliasFileAtURL:options:error:]: unrecognized selector sent to class 0x7fff76190600'
*** First throw call stack:
(
0 CoreFoundation 0x00007fff8e29625c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff890bde75 objc_exception_throw + 43
2 CoreFoundation 0x00007fff8e29902d +[NSObject(NSObject) doesNotRecognizeSelector:] + 205
3 CoreFoundation 0x00007fff8e1f4272 ___forwarding___ + 1010
4 CoreFoundation 0x00007fff8e1f3df8 _CF_forwarding_prep_0 + 120
5 Plex Media Server 0x00000001081c7c35 _ZN5boost4asio6detail16service_registry6createINS1_22deadline_timer_serviceINS0_11time_traitsINS_10posix_time5ptimeEEEEENS0_17execution_contextEEEPNSA_7serviceEPv + 8978231
6 Plex Media Server 0x0000000107975d69 _ZN5boost4asio6detail16service_registry6createINS1_22deadline_timer_serviceINS0_11time_traitsINS_10posix_time5ptimeEEEEENS0_17execution_contextEEEPNSA_7serviceEPv + 254059
7 Plex Media Server 0x00000001079174e2 _ZN5boost4asio6detail16service_registry6createINS1_14strand_serviceENS0_10io_contextEEEPNS0_17execution_context7serviceEPv + 57452
8 Plex Media Server 0x0000000107c05f86 _ZN5boost4asio6detail16service_registry6createINS1_22deadline_timer_serviceINS0_11time_traitsINS_10posix_time5ptimeEEEEENS0_17execution_contextEEEPNSA_7serviceEPv + 2941576
9 Plex Media Server 0x0000000107beceb5 _ZN5boost4asio6detail16service_registry6createINS1_22deadline_timer_serviceINS0_11time_traitsINS_10posix_time5ptimeEEEEENS0_17execution_contextEEEPNSA_7serviceEPv + 2838967
10 Plex Media Server 0x0000000107bec7fc _ZN5boost4asio6detail16service_registry6createINS1_22deadline_timer_serviceINS0_11time_traitsINS_10posix_time5ptimeEEEEENS0_17execution_contextEEEPNSA_7serviceEPv + 2837246
11 Plex Media Server 0x0000000107c71919 _ZN5boost4asio6detail16service_registry6createINS1_22deadline_timer_serviceINS0_11time_traitsINS_10posix_time5ptimeEEEEENS0_17execution_contextEEEPNSA_7serviceEPv + 3382299
12 Plex Media Server 0x0000000107c7196c _ZN5boost4asio6detail16service_registry6createINS1_22deadline_timer_serviceINS0_11time_traitsINS_10posix_time5ptimeEEEEENS0_17execution_contextEEEPNSA_7serviceEPv + 3382382
13 Plex Media Server 0x0000000107c71b1b _ZN5boost4asio6detail16service_registry6createINS1_22deadline_timer_serviceINS0_11time_traitsINS_10posix_time5ptimeEEEEENS0_17execution_contextEEEPNSA_7serviceEPv + 3382813
14 Plex Media Server 0x0000000107be9878 _ZN5boost4asio6detail16service_registry6createINS1_22deadline_timer_serviceINS0_11time_traitsINS_10posix_time5ptimeEEEEENS0_17execution_contextEEEPNSA_7serviceEPv + 2825082
15 Plex Media Server 0x00000001077dc84b Plex Media Server + 133195
16 Plex Media Server 0x00000001077dca48 Plex Media Server + 133704
17 Plex Media Server 0x000000010796d8ef _ZN5boost4asio6detail16service_registry6createINS1_22deadline_timer_serviceINS0_11time_traitsINS_10posix_time5ptimeEEEEENS0_17execution_contextEEEPNSA_7serviceEPv + 220145
18 Plex Media Server 0x0000000107963a26 _ZN5boost4asio6detail16service_registry6createINS1_22deadline_timer_serviceINS0_11time_traitsINS_10posix_time5ptimeEEEEENS0_17execution_contextEEEPNSA_7serviceEPv + 179496
19 Plex Media Server 0x000000010795fb5a _ZN5boost4asio6detail16service_registry6createINS1_22deadline_timer_serviceINS0_11time_traitsINS_10posix_time5ptimeEEEEENS0_17execution_contextEEEPNSA_7serviceEPv + 163420
20 Plex Media Server 0x000000010795f6c2 _ZN5boost4asio6detail16service_registry6createINS1_22deadline_timer_serviceINS0_11time_traitsINS_10posix_time5ptimeEEEEENS0_17execution_contextEEEPNSA_7serviceEPv + 162244
21 Plex Media Server 0x0000000107965ddc _ZN5boost4asio6detail16service_registry6createINS1_22deadline_timer_serviceINS0_11time_traitsINS_10posix_time5ptimeEEEEENS0_17execution_contextEEEPNSA_7serviceEPv + 188638
22 Plex Media Server 0x0000000108114101 _ZN5boost4asio6detail16service_registry6createINS1_22deadline_timer_serviceINS0_11time_traitsINS_10posix_time5ptimeEEEEENS0_17execution_contextEEEPNSA_7serviceEPv + 8242179
23 Plex Media Server 0x0000000108113701 _ZN5boost4asio6detail16service_registry6createINS1_22deadline_timer_serviceINS0_11time_traitsINS_10posix_time5ptimeEEEEENS0_17execution_contextEEEPNSA_7serviceEPv + 8239619
24 Plex Media Server 0x000000010787228f _ZN5boost4asio6detail16service_registry6createINS1_9schedulerENS0_17execution_contextEEEPNS5_7serviceEPv + 448733
25 Plex Media Server 0x00000001078716e2 _ZN5boost4asio6detail16service_registry6createINS1_9schedulerENS0_17execution_contextEEEPNS5_7serviceEPv + 445744
26 Plex Media Server 0x0000000107870801 _ZN5boost4asio6detail16service_registry6createINS1_9schedulerENS0_17execution_contextEEEPNS5_7serviceEPv + 441935
27 Plex Media Server 0x00000001078700a6 _ZN5boost4asio6detail16service_registry6createINS1_9schedulerENS0_17execution_contextEEEPNS5_7serviceEPv + 440052
28 Plex Media Server 0x0000000107806a59 _ZN5boost4asio6detail16service_registry6createINS1_9schedulerENS0_17execution_contextEEEPNS5_7serviceEPv + 8359
29 Plex Media Server 0x0000000108217622 _ZN5boost4asio6detail16service_registry6createINS1_22deadline_timer_serviceINS0_11time_traitsINS_10posix_time5ptimeEEEEENS0_17execution_contextEEEPNSA_7serviceEPv + 9304356
30 Plex Media Server 0x0000000108218b98 _ZN5boost4asio6detail16service_registry6createINS1_22deadline_timer_serviceINS0_11time_traitsINS_10posix_time5ptimeEEEEENS0_17execution_contextEEEPNSA_7serviceEPv + 9309850
31 Plex Media Server 0x0000000108218405 _ZN5boost4asio6detail16service_registry6createINS1_22deadline_timer_serviceINS0_11time_traitsINS_10posix_time5ptimeEEEEENS0_17execution_contextEEEPNSA_7serviceEPv + 9307911
32 libboost_thread.dylib 0x000000010bdc751a _ZN5boost6thread21start_thread_noexceptEv + 166
33 libsystem_pthread.dylib 0x00007fff8acb8899 _pthread_body + 138
34 libsystem_pthread.dylib 0x00007fff8acb872a _pthread_struct_init + 0
35 libsystem_pthread.dylib 0x00007fff8acbcfc9 thread_start + 13
)
I’m guessing the last update adopted a newer API that’s not available on older versions of OS X.
I accidentally confirmed a server update last night. The problem still persists in Plex Media Server version 1.25.0.5282-2edd3c44d on OS X 10.9.5. Is anyone from Plex looking at these forums? Is there a better place to report show-stopping bugs?
