Plex was just working fine today, I did the upgrade to 3.77.2 and now it won’t launch. It tries to start, then the icon disappears from my menu bar andI cannot connect. Tried rebooting, tried to download a fresh copy of PMS, and still nothing. On MacOS High Sierra 10.13.2.
Any suggestions?
3.77.2 is the web interface version.
If you view the app in applications folder in column view it will list under icon.
Is there a new log since last reboot in ~/library/logs?
1.14.0 is the desktop app version.
I have 5 logs since the reboot but this log is the one with the most recent created time Plex Media Server.log (19.8 KB)
I have the same problem. I tried to update but PMS wouldn’t start after the update. All I see in the logs are that CrashUploader has run and sent some things to Plex. I’m not seeing any other details of the crash. I running PMS 1.14 and MacOS Mojave 10.14.1.
Here’s my logs
Plex Media Server.zip (2.2 MB)
I found another forum topic about this happening to a MacOS Mojave user that had a link to rollback to the last version. IT WORKED! My Plex is back up and running with no issues! If I can be of any assistance so you guys can find the issue and release an update, please let me know.
This is similar to the crashes reported here PMS for Mac (Plex Pass download) crashing on launch after upgrading to 1.14.0.5465
Arises when there is a multi-homed network interface.
Appears to be a Mac OS bug where some info is set incorrectly.
A change has been made to Plex Media Server to get round the crash and will get released in a future version.
In the meantime, getting the output from ifconfig -a in terminal will show which network interface has more than one IP address and may allow you to make a change to avoid the crashes
Thanks you!! Turns out I had two additional inet addresses on the loopback. I removed them using ifconfig interface -alias address. So, for me I typed ifconfig lo0 -alias <ip address>. Performed the update again and now Plex 1.14 starts up just fine.
I still have two inet6 IPs on the loopback, so it appears those don’t matter.
EDIT: It appears the (Transcoder) Resolved a rare deadlock (#9332) is working great. I would notice starting a TV show on IOS would not work. I would often have to restart the show for it to begin playing. With the new update (1.14), this appears to have been resolved!
Plex Media Server 1.14.1.5487 has just been released as Beta. It has fix for the 1.14.0 issue leading to a crash on launch on MACs when network IP Address aliases are used.
See Release Notice
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