LogNumFiles
I have checked and the Port 32400 is listening on my machine, I am genuinely out of ideas here. I can try and reinstall for the 5th time but I think i’ve got a bigger problem than a bad install
(btw change to 32401 and you end up at app.plex.tv interface, didn’t know that one! but also not much help to me as it just prompts me to download plex media server rather than add my local library 
)
I’m not really sure what to look for but am happy to keep pasting lines here until someone sees what’s wrong.
Logs/Plex Media Server.log
Nov 04, 2020 16:33:55.002 [0x7f3970b66700] INFO - Plex Media Server v1.20.4.3508-6abbd541f - Ubuntu PC x86_64 - build: linux-x86_64 debian - GMT 00:00
Nov 04, 2020 16:33:55.002 [0x7f3970b66700] INFO - Linux version: 16.04.6 LTS (Xenial Xerus), language: en-GB
Nov 04, 2020 16:33:55.002 [0x7f3970b66700] INFO - Processor AMD FX(tm)-4350 Quad-Core Processor
Nov 04, 2020 16:33:55.002 [0x7f3970b66700] INFO - /usr/lib/plexmediaserver/Plex Media Server
Nov 04, 2020 16:33:55.004 [0x7f3979e88780] INFO - SQLITE3:(nil), 283, recovered 392 frames from WAL file /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-in Support/Databases/com.plexapp.plugins.library.db-wal
Nov 04, 2020 16:33:55.081 [0x7f3979e88780] WARN - [CERT/OCSP] Missing cert or issuer; skipping stapling
Nov 04, 2020 16:33:57.406 [0x7f3957fff700] INFO - Refreshing paths watched by LibraryUpdateManager
Logs/PMS Plugin Logs/com.plexapp.system.log
2020-11-04 16:33:57,184 (7f266ce4f700) : CRITICAL (runtime:709) - Private handlers are no longer supported; couldn't register <bound method StreamService.token_handler of <streamservice.StreamService object at 0x7f2664255910>>
/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs/Plex Crash Uploader.log
Nov 04, 2020 16:34:00.034 [0x7f885a9ef700] INFO - Crash Uploader - Platform: Linux ServerUUID: 2821b4ef1079ab1b2114579af92997ad02078626 UserId: xxxxxxxxxxxx Version: 1.20.4.3508-6abbd541f
Nov 04, 2020 16:34:01.712 [0x7f885fcdf780] INFO - Successfully reported 062edb4d-e461-ba70-3c603faf-72d58040
I’ll keep digging and trying to find out more.
Yes, I think we have a possible reason!
I enabled syslog output, then restarted PMS.
Here is the log…
Nov 5 12:39:12 nas systemd[1]: Starting Plex Media Server...
Nov 5 12:39:12 nas systemd[1]: Started Plex Media Server.
Nov 5 12:39:18 nas Plex Media Server[6769]: ****** PLEX MEDIA SERVER CRASHED, CRASH REPORT WRITTEN: /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Crash Reports/1.20.4.3517-ab5e1197c/PLEX MEDIA SERVER/5b94fb8f-ed67-4ace-705edef1-37a4861d.dmp
Nov 5 12:39:18 nas kernel: [73257.054771] Plex Media Serv[6785]: segfault at 68 ip 00007f9029fdf727 sp 00007f901deed7f8 error 4 in libcrypto.so.1.1[7f9029e30000+254000]
Nov 5 12:39:18 nas systemd[1]: plexmediaserver.service: Main process exited, code=killed, status=11/SEGV
error 4 in libcrypto.so.1.1
I have copied the .dmp off somewhere safe if anyone wants to see it.
So, I search for that lib file…
$ dpkg -S libcrypto.so | sort
emby-server: /opt/emby-server/lib/libcrypto.so
emby-server: /opt/emby-server/lib/libcrypto.so.1.1
libssl1.0.0:amd64: /lib/x86_64-linux-gnu/libcrypto.so.1.0.0
libssl1.1:amd64: /usr/lib/x86_64-linux-gnu/libcrypto.so.1.1
libssl-dev:amd64: /usr/lib/x86_64-linux-gnu/libcrypto.so
plexmediaserver: /usr/lib/plexmediaserver/lib/libcrypto.so.1.1
Does this help anyone?
What to do now?
Getting a bit further.
It now starts and port 32400 is running, and there are a LOT of SSL errors in the logs like this…
Nov 05, 2020 13:06:15.486 [0x7fc34765d700] WARN - [CERT] TLS connection came in with unrecognized plex.direct SNI name '212-159-20-63.baeae28914c54abdaa676858ec130a82.plex.direct'; using installed plex.direct cert
Nov 05, 2020 13:06:15.514 [0x7fc347e5e700] DEBUG - CERT: incomplete TLS handshake: sslv3 alert certificate unknown
so the web gui loads but my Library cannot be reached and there are red triangles.
Can anyone help?
Looking like my guess about a server side cert being a problem is plausible…
Here we go, http 401 on the get request for a token, anything I can to do get plex staff attention on this?
Nov 05, 2020 13:46:45.616 [9008] DEBUG - HTTP 401 response from GET https://plex.tv/media/providers?X-Plex-Token=
1 Like
Twitter @Plex
My server’s cert is by Let’s Encrypt so it’s full and legit.
So, yeah - looks like Plex HQ is up the swanny again.
Why don’t you take a step back and first try to run your server with Plex self generated certificate?
Alas, I have taken more than a step back…
…I have now removed Plex completely and will not be returning.
This is my last forum post.
dpkg -i plexmediaserver_1.20.4.3517-ab5e1197c_amd64.deb
Run without problem on my side. Everything is UP and running well.
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