Plex wont start

Plex Media Server
1

i have tried updating plex

running ubuntu 20.04

plexmediaserver.service - Plex Media Server
Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vendor preset: enabled)
Active: failed (Result: signal) since Mon 2021-03-22 01:27:46 CET; 18s ago
Process: 2660 ExecStart=/bin/sh -c export PLEX_MEDIA_SERVER_INFO_VENDOR="(grep ^NAME= /etc/os-release | awk -F= "{print \$2}" | tr -d \" )"; export PLEX_MEDIA_SERVER_INFO_DEVICE="PC"; export Process: 2658 ExecStartPre=/bin/sh -c /usr/bin/test -d "{PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR}" || /bin/mkdir -p “${PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR}” (code=exited, status=0/SUCCES
Main PID: 2660 (code=killed, signal=ABRT)

any help would be great

2

Please go to the terminal window,

cd into /var/lib/plexmediaserver … and then drill down further until you see Logs.

Make a tar.gz or ZIP of what you find there and attach it please.

If you find nothing, then this is likely a permissions problem meaning you need to check which UID/GID owns /var/lib/plexmediaserver. It should be plex:plex for a default configuration.

3

plexlogs.zip (2.6 MB)

i think i have attached my logs, ive been running plex on this server for around 9/10 months with no issues

4

You have zero-length logs.

Screenshot from 2021-03-22 19-11-07
Screenshot from 2021-03-22 19-11-071105×667 120 KB

Please uninstall PMS.
Verify ownership of everything in /var/lib/plexmediaserver as plex:plex (or the username you run as).

If you’re using 1.21.2.4200 – back down from it. there is a known issue with ARMv7 machines but nothng I’ve seen with i7 machines (which would surprise me)

Otherwise, Reinstall PMS and let’s re-evaluate.

5

reinstalled plex

plexmediaserver.service - Plex Media Server
Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vendor preset: enabled)
Active: failed (Result: exit-code) since Sat 2021-03-27 13:51:15 CET; 2min 46s ago
Process: 1414 ExecStart=/bin/sh -c export PLEX_MEDIA_SERVER_INFO_VENDOR="(grep ^NAME= /etc/os-release | awk -F= "{print \$2}" | tr -d \" )"; export PLEX_MEDIA_SERVER_INFO_DEVICE=" Process: 1412 ExecStartPre=/bin/sh -c /usr/bin/test -d "{PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR}" || /bin/mkdir -p “${PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR}” (code=exited, st
Main PID: 1414 (code=exited, status=1/FAILURE)

Mar 27 13:51:15 plex-xcui-vod systemd[1]: plexmediaserver.service: Service hold-off time over, scheduling restart.
Mar 27 13:51:15 plex-xcui-vod systemd[1]: plexmediaserver.service: Scheduled restart job, restart counter is at 3.
Mar 27 13:51:15 plex-xcui-vod systemd[1]: Stopped Plex Media Server.
Mar 27 13:51:15 plex-xcui-vod systemd[1]: plexmediaserver.service: Start request repeated too quickly.
Mar 27 13:51:15 plex-xcui-vod systemd[1]: plexmediaserver.service: Failed with result ‘exit-code’.
Mar 27 13:51:15 plex-xcui-vod systemd[1]: Failed to start Plex Media Server.
~

6

@SatPlexViper

What error does journalctl show?

1.22.1.4228 does have the corrections for the ARMv7 machines.