PlexAmp 3.4.2 Pauses Instead of Ducks (Providing Logs)

Hello,

I have been having issues with ducking since upgrading to 3.4.1 and 3.4.2. I don’t have logs for 3.4.1 because the issue wasn’t too frequent to be bothered by it, but I have since been driving 6 hours a day and listening to PlexAmp after upgrading to 3.4.2 and it has become far more apparent. I am connecting to my car stereo with bluetooth, and not using android auto. I am always playing downloaded music. I am on a limited shared data plan and unable to test this while streaming, so I have only experienced it with downloaded music.

What has been happening is that sometimes it ducks correctly and sometimes it does not. What will happen is that it will duck, lower volume, then pauses instead of raising the volume. I have had it happen to both app notifications and google navigation. It will be working fine for most of my navigation directions but every once in awhile it will stop playback.

This is a log that had the issue come up multiple times when using google maps turn-by-turn navigation: 26889882793419.zip (151.6 KB)

I performed a more controlled test by playing the song Deftones - Phantom Bride. What I did was I pressed play on PlexAmp, went to google maps and started navigation, then I clicked on a new route which triggered the navigation voice. During this song the audio ducked twice. The first time it worked successfully and resumed playback. The second time it paused the audio. I performed the test at 17:41: Deftones - Phantom Bride Test.zip (176.4 KB)

I would like to note that when I was using 3.4.0 audio ducking worked flawlessly for me. In fact, it was the main reason I decided to continue paying for the monthly Plex Pass. All of my complaints about my previous music server/app (subsonic+dsub) were solved when I tried out PlexAmp. So, I am hoping that my logs can help with a bug fix :slight_smile:

Thanks for your time!

Fixed in the next release, sorry about that!

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Awesome!

I’m not sure what ducking is but I think I might have the same problem?

When I’m playing music in Plexamp connected via Bluetooth to my car’s head unit, the volume dial on my head unit acts as a “play/pause” toggle.

If I turn the volume dial up, Plexamp pauses. If I turn it up again, it unpauses. Same for turning it down. Just pause/unpause.

This is Plexamp 3.4.2 Android on a Toyota Entune (v2) head unit.

I’ve never heard of this before :laughing: I feel like your Toyota is just messing with you.

Feel free to send us logs after you turn the volume up a few times, I’d love to see what’s happening.

Unfortunately, it is still happening to me after updating to 3.4.3. It happened to me twice and on the second time I did not resume playback and sent the logs to my google drive. If i remember correctly it was an email notification that made it pause on the second occurrence. Hope it can help :slight_smile:

Share Debug Logs.zip (29.7 KB)

Your log is from v3.4.2

Mar 04, 2021 12:23:12.736 [Javascript] INFO - Starting Plexamp 3.4.2.324000245

Oh shoot I’m sorry for wasting your time. Its working great now that I’m on the right version :joy:

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