PlexAmp and Plex unable to download or play audiobook

Plex Media Server Remote Access
1

Initially, I was unable to download the audiobook “The Way of Kings by Brandon Sanderson” on my PlexAmp app. I thought it was because I was in my cell network so when I got home I tried to download it again. No luck. I tried to play it in the webplayer in chrome but it would not play it either.

The file is a 1.8Gb m4b file but the console error shows that it’s trying to play a mp3 file. Any help with this issue would be greatly appreciated. I’m new to Plex and would really like to use PlexAmp for audiobook consumption.

I can add any logs that are needed, just not sure which one’s I need to upload.

Server Version#: 4.76.1
Player Version#: 4.2.1 (Android PlexAmp)

Error opening file ‘"/home/pi/mynetworkdrive/PlexMedia/Audiobooks/The Way of Kings by Brandon Sanderson/The Way of Kings 01-38.mp3"’ - No such file or directory (2)

2

Did you maybe rename the file after you added it to Plex?
If so – can you scan the library for updates to see if your server picks up the correct one?

3

Can you open the audio book on the web app and check what the file path plex sees?

4

I don’t think I renamed it, but just in case I rescanned as suggested and I’m still getting the same issue

5

I forgot to mention, the error I posted was the console output after trying to open the file from the web app

6

Also, I should mention, I can successfully play the mb4 file in vlc so the file is probably fine

7

Can you post a screenshot of the file path for that track?

8

Well, I’m embarrassed! I rescanned the library a second time after @tom80H 's suggestion and played it again and it worked! I don’t know why it took 2 rescans or why it was showing as a mp3 file and not a m4b file. I only have one copy of the file and it’s a m4b… :man_shrugging:

9

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