Plexamp cannot start up, no token

Plex Labs
1

PMS Version 1.11.0.4633, remote server
PlexApp 1.0.0
OS X 10.12.6

Upon startup, the application.log file shows the following.

Dec 21, 2017 08:41:32.043 INFO - Starting app…
Dec 21, 2017 08:41:34.309 DEBUG - Window bounds is 380 x 156.
Dec 21, 2017 08:41:34.711 INFO - Checking for update
Dec 21, 2017 08:41:35.682 INFO - METRICS: Initializing.
Dec 21, 2017 08:41:35.682 WARN - METRICS: Cannot start up, no token.
Dec 21, 2017 08:41:35.682 WARN - DEVICE: Cannot initialize, no token.
Dec 21, 2017 08:41:35.724 INFO - APP: Refreshing player/server menu.
Dec 21, 2017 08:41:35.796 INFO - Update for version 1.0.0 is not available (latest version: 1.0.0, downgrade is disallowed.
Dec 21, 2017 08:41:35.796 DEBUG - Autoupdate: Update is not available.
Dec 21, 2017 08:42:51.629 INFO - Could not get PIN connect ETIMEDOUT 34.248.236.84:443
Dec 21, 2017 08:46:43.895 INFO - Could not get PIN connect ETIMEDOUT 52.30.134.235:443

I believe that this is my work proxy disallowing the connection, but I just thought that I’d check.

2

Had same issue, doesn’t appear to be proxy aware.

3

That is correct, probably a fair amount of work to support, but not insurmountable.