Plexamp Crashing in CarPlay

For some reason PlexAmp keeps freezing in CarPlay . Most of the time I am able to close iOS app and reopen, but a royal pain when the music cuts out while driving. Vehicle is a 2021 Toyota Highlander. Logs immediately after PlexAmp crash attached. Plexamp-Logs-2024-04-06-1.zip (194.3 KB)

Hi, any chance you can explain in a bit more detail what’s going on?

The next to last log starting at 12:01 PM looks like CarPlay started the app, ~3 tracks play.

At 12:16 PM it looks like maybe the car stopped and then got turned off or something else happened which caused the music to pause.

At 12:17 PM it looks like the app was opened, and then backgrounded again, and CarPlay connected.

The log ends (maybe you killed the app?)

The most recent log has playback of a couple of tracks and then sending logs.

There’s nothing really weird in either log, hence why we’d need more info from you, e.g. “freezing” means the app stops playing? The UI becomes unresponsive? Etc.

Thanks, Elan.

It looks like for whatever reason, when you stopped, iOS or CarPlay signaled an interruption which led us to pause:

Apr 06, 2024 12:16:52.401 [0xf3333f00] DEBUG - CarPlay: Limited user interfaces changed to 0.
Apr 06, 2024 12:16:56.997 [0xf3333f00] INFO - Audio Session: Interruption started (suspended: 0, resume: 0).
Apr 06, 2024 12:16:56.997 [0xf3333f00] DEBUG - BASS: Audio interruption started (playing).
Apr 06, 2024 12:16:56.997 [0xf3333f00] INFO - BASS: Pause.

The track which was paused was Cory Wong feat. Chromeo - J.A.M. (Just a Minute)

Then the audio route changes away from CarPlay to the speaker

Apr 06, 2024 12:16:57.018 [0xf3333f00] INFO - Audio Route: Audio route is now Speaker (port type is Speaker)
Apr 06, 2024 12:16:57.019 [0xf3333f00] INFO - Audio Route: Pausing in response to audio route change from CarAudio to Speaker in state paused.
Apr 06, 2024 12:16:57.019 [0xf3333f00] DEBUG - BASS: Audio interruption started (playing).

I don’t ever see a request to resume playback from iOS.

What sort of CarPlay is this, anything special/different?

Strange…great intel, thank you! iOS Version 17.4.1 and Wired CarPlay on a 2021 Toyota Highlander.

@elan

Alternatively, do you have a way to escalate with Apple’s CarPlay team or Toyota?

Unfortunately, I don’t. It’s still possible that it’s a Plexamp (or iOS) bug, mind you, it’s just rather strange behavior in the logs…

I don’t mean to be a thorn; however, I think just replicated the issue with Bluetooth headphones. Music randomly paused and wouldn’t resume. Plexamp said the music was “playing”, but I tried volume on headphones, as well as volume on iPhone. Maybe the attached logs will have another clue to this strange feature?

Thanks for all of your help, I really appreciate it!
Plexamp-Logs-2024-04-07-1.zip (213.2 KB)

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