Plexamp 3.1.1 for IOS and Car Play Issues

Plex Labs
1

Been using PlexAmp for IOS in my car using Car Play for weeks now and love the app. Though every now and then - 3 out of 10 times. Plexamp will play my music but there is no sound. If I switch to my iTunes music (still in carplay mode), music does play. So I know it’s not a device issue or the track itself.

If I detach the phone (latest IOS btw / not beta IOS) and reattach. The issue remains. If I turn off the car, detach the phone, swipe to close the app on the phone. Reattach the phone and start the car, the issue still remains.

It only works again if I reboot my phone.

Plexamp version 3.1.1
iPhone X IOS v13.5.1
Car Head Unit Sony XAV-AX5000
Plexamp-Logs-2020-07-01.zip (440.4 KB)

2

That…makes very little sense.

We’re tracking one (rare) issue with silent playback on iOS, but it resolves 100% of the time with a force kill of the app (as one would expect).

There’s nothing obviously wrong in the logs.

So until you reboot the phone there’s zero audio with Plexamp at all, CarPlay or not?

3

I’ve been having a somewhat similar issue, however skipping to the next track and then back fixes the issue.

4

Poor articulation - sorry about that.

yes, there is zero audio until I unplug and reboot the phone, while the car head unit is still on. The force kill doesn’t work. As previously mentioned, it doesn’t happen that often, but thought I would mention it in case my logs were of use.

5

For me it works when I force kill the app. No need to reboot the phone.
First I thought if I reattach the cable will kick start the sound again, but it seems that it won’t help, only killing the Plex amp will do it.

6

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