Plexamp Home Screen not available

Hi

Recently I’m getting the whoops message on my Home Screen on plexamp ios

Thank you for your help

Server Version#: 1.42.2.10156 synology ds216+II

Plexamp-Logs-2026-01-06-2.zip (132.3 KB)

Player Version#: v4.12.4 plexamp iOS
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

Discovery/Hubs endpoint returns non-JSON, even though you get HTTP 200. There’s a repeating patter of,
Completed request …/hubs/sections/2… with code 200
immediately followed by
Error parsing JSON … JSON Parse error: Unexpected character: i then
Discovery: Error retrieving data for hubs.” “Discovery: … offline: true.
Do you have some middleware/reverse proxy in front of plex? Are apps and server both up to date?
Your phone can’t reach the server’s LAN address, so it falls back to remote. There are repeated failures to local endpoints:
https://192-168-1-217...plex.direct:32400 -> -28 (timeout) but plex.direct host works:
https://176-228-173-197...plex.direct:32400 -> 200
Your phone and server are on different subnets, phone is 10.100.102.212 and server is 192.168.1.217, this isn’t a problem if setup properly.
I would sign out of plexamp and delete the app, then re-install and sign in again to fix any corrupted local save state. Double check your internal LAN config and simplify it for troubleshooting purposes then start adding layers back to determine cause.

Good luck.

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The server seems to be returning invalid data, unless you have something in the middle:

Jan 06, 2026 14:30:55.451 [Javascript] INFO - Networking: Error parsing JSON from request 121: 200 JSON Parse error: Unexpected character: iJan 06, 2026 14:30:55.451 [Javascript] INFO - Discovery: Error retrieving data for hubs.
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Thank you

I’m using tailscale on both ends my iPhone and my synology is it something that can cause the problem?

Just thank you for an amazing platform to create your own musical and cultural experience :man_dancing::folded_hands: