Server Version#:1.32.3.7192 Player Version#:4.7.4 For the last several months, when navigating to certain artists, plex refuses to ever load their albums list page. It just spins and spins as if it’s loading. Artists will work fine, then one day they stop loading and never work again. I haven’t se…

[image] poply: Any ideas on how to fix or troubleshoot this issue? Post Plexamp logs right after it happens so we can see what’s going on.

Starting at about 20:34 I tried loading 2 separate artists’ album lists. Waiting, and letting it spin for a full minute before backing out. Plexamp.log (77.8 KB)

I have this issue as well. Seems to be only with artists I’ve played in the past. Works fine if selecting from phone, but won’t load any info from AA unit

Thanks for the great logs, I see success, and it’s quick: Jul 17, 2023 20:34:18.563 [0xc4dc1cb0] DEBUG - Networking: Completed request 41: (GET https://192-168-0-210.5679d8bf07b74cc988b60ee6537623fc.plex.direct:32400/library/metadata/11725/children?excludeFields=summary&excludeElements=Media&includ…

I can’t say that there’s anything special about the artists or their names. The two I tried in the logs are VNV Nation and Queens of the Stone Age. The folder names and structures look regular and fine on my SMB share. I’ve noticed sometimes artists stop loading after adding an album, but then again…

When I hit the two URLs that I believe gather meta data for the artists, they load fine and appear as such: [Untitled] So I believe the two relevant artist IDs are 26457 and 3839. The only other thing that stands out to me in the logs are lines such as: Car: screen requested id 0 path 17 key /l…

Just tried with 4.8.0 and I’m having the same results.

I hope this issue is being tracked somewhere as it continues to persist for many users. I’m willing to assist in troubleshooting the issue in any way I can.

should be fixed in the next release

This would be amazing! I have the same issue and it unfortunately makes it unusable for me in my car. Same as other user, has been happening past couple of months. Thank you for looking into this fix!

PlexAmp on Android Auto refuses to load certain artists' pages

Plex Labs

elan July 18, 2023, 3:21am 2

Post Plexamp logs right after it happens so we can see what’s going on.

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PlexAmp on Android Auto refuses to load certain artists' pages

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