Plexamp loads artists very slow

Plex Labs
1

Hey there,

sometimes Plexamp loads single artists very slow.
It can take up to 45 seconds until I see the albums of the artist.
I added a log of my plexamp. Maybe you can find something there.
Plexamp runs on my new pixel 8 so it shouldn’t be the hardware of the phone that is too slow.
Server is also pretty powerful (shared vps though).

Link to the logs: 48868367332210.zip - Google Drive

€: Somehow plexamp tries to connect to the private IP of the server instead of the forwarded public one.
Oct 12, 2023 10:38:00.026 [0x053fbcb0] DEBUG - Networking: Completed request 49: (GET https://10-6-94-10.f6eafa082ca9487bbbf152cafc0e2eed.plex.direct:32400/) with code -28 (have 0 bytes) in 15006 ms.
Oct 12, 2023 10:38:00.031 [Javascript] WARNING - DEVICE: Server connection https://10-6-94-10.f6eafa082ca9487bbbf152cafc0e2eed.plex.direct:32400 didn’t work for plex.autodownloder.ophion: HTTP status -28
May that be the problem? And if yes, how can it be fixed?

2

if it loads slowly, it’s actually connecting, it’s just testing those other connections.

not at my desk now, but you can try optimizing your database in the plex web app. loading artists should be quite fast.

3

Hi Elan,
I made an interesting observation.
When I tried to load an artist with Plexamp for Android it took like forever to load the artist (it literally got stuck) but with Android Auto Mediathekview the artist was loaded almost instantly.
Does the Android Auto Version fetch the artists differently than the Android version?
Never had problems with the Android Auto version so far. Long loading times only occured with the Android Version.

4

That is an interesting observation, I would take a set of logs of access both ways, followed by grabbing logs.

Your earlier logs didn’t give me permission to grab.

5

Ah yes.
I didn’t share the link in drive properly.
I just exported a new log and shared it for everyone.
Now you should be able to grab it: 48868367332210.zip - Google Drive
Yesterday I used Plexamp via Adnroid and Android Auto so you should see that in the logs.
If you need anything else from me please don’t hesitate to contact me.

6

I see certain artists taking a fairly long time to return albums (5 seconds here):

/Users/elan/Downloads/48868367332210/Plexamp.3.log:Oct 15, 2023 19:02:51.412 [0x8facccb0] DEBUG - Networking: Completed request 1163: (GET https://185-21-217-8.f6eafa082ca9487bbbf152cafc0e2eed.plex.direct:27791/library/metadata/5853/children?excludeFields=summary&includeFields=thumbBlurHash&X-Plex-Device-Name=Android) with code 200 (have 6074 bytes) in 4597 ms.

It’s possible that Android Auto is faster because it limits the number of albums? Also, it’s not returning a lot of data after that five seconds, so perhaps related to your database needing an optimize?

I’m curious what artist 5853 is on your system and how many albums it has.

7

The artist is Varg (German Metal Band).
It just has 8 albums and 2 EPs.
This also is the artist where I experienced those long loading times.

8

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.