Plexamp randomly disappears from android auto. Help!

Plex Labs
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1

Plexamp v4.6.3

Android Auto v 9.0.630834

Samsung Note 20 Ultra 5G SM-N986U1

Android 13

One UI 5.1

I do have a lifetime plex pass.

First I don’t know if this is an android auto issue or Plexamp issue. Plexamp seems to randomly disappear from my android auto. It does not show under hidden apps or anywhere under “android auto > customize launcher” when this happens:

Screenshot_20230328_201048_Android Auto
Screenshot_20230328_201048_Android Auto392×1274 50.4 KB

Here is the app info as well:

Screenshot_20230328_201135_Settings
Screenshot_20230328_201135_Settings425×1178 49.5 KB

I can force close the app and restart the phone to no avail. I verified the app isn’t in deep sleep as I use it frequently. Out of no where it will return… What am I missing here / what should I look for?

THANK YOU!

2

Haven’t come across that issue myself, can only suggest for both apps clearing data/cache, uninstall, reinstall, then :crossed_fingers:

3

I forgot to mention that I did completely clear cache and data for both android auto and plexamp. Thanks for mentioning that.

4

We wouldn’t have any control over that, we just “advertise” as supporting it and the rest is up to the system.

5

I’ve completed deleted and reinstalled the application. So far so good. Time will tell. I’ll report back in a week and mark resolved if all is well! Thanks all!

6

Reinstall seems to have done the trick.