Plexamp: The player <random_string> wasn't found in available resources

Plex Labs
1

My freshly installed Plexamp won’t play :frowning:
It fetches the list of whatever’s available in the library but there is no audio.

Found this in the Application.log:
Dec 21, 2017 09:47:02.375 INFO - HTTP: Issuing request to https://192.168.1.116:32400/hubs/sections/3?count=4&includeLibraryPlaylists=1&includeStations=1&excludeFields=summary Dec 21, 2017 09:47:02.376 INFO - APP: Refreshing player/server menu. Dec 21, 2017 09:47:02.386 INFO - APP: Sign in complete. Dec 21, 2017 09:47:02.395 INFO - METRICS: Initializing. Dec 21, 2017 09:47:02.420 WARN - DEVICE: The player d5f2882c-c893-4677-9a9f-03418f83fc71 wasn't found in available resources at http://192.168.1.163:20000. Dec 21, 2017 09:47:02.426 WARN - DEVICE: The player d5f2882c-c893-4677-9a9f-03418f83fc71 wasn't found in available resources at http://192.168.56.1:20000. Dec 21, 2017 09:47:02.427 WARN - DEVICE: The player d5f2882c-c893-4677-9a9f-03418f83fc71 wasn't found in available resources at http://192.168.136.1:20000. Dec 21, 2017 09:47:02.427 WARN - DEVICE: The player d5f2882c-c893-4677-9a9f-03418f83fc71 wasn't found in available resources at http://192.168.81.1:20000. Dec 21, 2017 09:47:02.428 WARN - DEVICE: Connection testing failed for westeros Dec 21, 2017 09:47:02.429 WARN - DEVICE: The player 3b76f574-69f7-46b9-96c0-6c5134d592aa wasn't found in available resources at http://192.168.1.163:20000. Dec 21, 2017 09:47:02.433 WARN - DEVICE: The player 3b76f574-69f7-46b9-96c0-6c5134d592aa wasn't found in available resources at http://192.168.136.1:20000. Dec 21, 2017 09:47:02.433 WARN - DEVICE: The player 3b76f574-69f7-46b9-96c0-6c5134d592aa wasn't found in available resources at http://192.168.81.1:20000. Dec 21, 2017 09:47:02.435 WARN - DEVICE: The player 3b76f574-69f7-46b9-96c0-6c5134d592aa wasn't found in available resources at http://192.168.56.1:20000. Dec 21, 2017 09:47:02.435 WARN - DEVICE: Connection testing failed for westeros
…
Dec 21, 2017 09:47:02.837 INFO - METRICS: Saving latest cloud settings for metrics. Dec 21, 2017 09:47:04.908 INFO - [object Object] timeline,playback,playqueues,playqueues-creation Dec 21, 2017 09:47:04.910 INFO - Requesting /player/playback/createPlayQueue?source=9852fc8f70a9cc844447d154f03d5738cfe96ea8&uri=library%3A%2F%2Fxxx%2Fdirectory%2F%252Flibrary%252Fmetadata%252F287624%252Fchildren&token=<token>&state=playing&type=audio&protocol=https&address=192.168.1.116&port=32400&machineIdentifier=9852fc8f70a9cc844447d154f03d5738cfe96ea8&commandID=8 from player Local. Dec 21, 2017 09:47:04.910 INFO - HTTP: Issuing request to http://127.0.0.1:20000/player/playback/createPlayQueue?source=9852fc8f70a9cc844447d154f03d5738cfe96ea8&uri=library%3A%2F%2Fxxx%2Fdirectory%2F%252Flibrary%252Fmetadata%252F287624%252Fchildren&token=<token>&state=playing&type=audio&protocol=https&address=192.168.1.116&port=32400&machineIdentifier=9852fc8f70a9cc844447d154f03d5738cfe96ea8&commandID=8 Dec 21, 2017 09:47:05.448 INFO - METRICS: Sending event: client:click to https://analytics.plex.tv Dec 21, 2017 09:47:09.800 WARN - PLAYER: Giving up on polling, wrong index.

Any ideas? Would love to use Plexamp rather than a browser window… A great idea whoever came up with it!
Thanks

2

The Server.log file will contain more specifics on playback.

Any chance this is new music library? We’ve heard of issues playing when the library is busy building.