PlexConnect broken after flawless working

Dev Community Apps & Creations
1

aTV3, win7, 64bit. I had PlexConnect working for days happily. I tried installing as a service as per this guide http://forums.plexapp.com/index.php/topic/77832-plexconnect-windows-service/.

 

Afterwards all get is the spinning circle and "Accessing Trailers". It will connect VERY sporadically but will only hold the connection for about 45 seconds. Then its back to "Accessing"... I have stopped and removed the service, rebooted and confirmed the service no longer exists. I have tried both the original plexconnect.py I had working and downloaded the latest code (using my generated certificate) and get exactly the same results from all. 

 

My latest log:

11:29:15 PlexConnect: started: 11:29:15
11:29:15 PlexConnect: IP_self: 192.168.2.17
11:29:15 DNSServer: started: 11:29:15
11:29:15 DNSServer: ***
11:29:15 DNSServer: DNSServer: Serving DNS on port 53.
11:29:15 DNSServer: intercept: ['trailers.apple.com', 'atv.plexconnect'] => 192.168.2.17
11:29:15 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld.apple.com.edgesuite.net'] => 127.0.0.1
11:29:15 DNSServer: forward other to higher level DNS: 111.118.175.56
11:29:15 DNSServer: ***
11:29:16 WebServer: started: 11:29:16
11:29:16 WebServer: ***
11:29:16 WebServer: WebServer: Serving HTTP on 0.0.0.0 port 80.
11:29:16 WebServer: ***
11:29:16 PlexGDM: ***
11:29:16 PlexGDM: looking up Plex Media Server
11:29:16 PlexGDM: ***
11:29:16 WebServer: started: 11:29:16
11:29:16 WebServer: ***
11:29:16 WebServer: WebServer: Serving HTTPS on 0.0.0.0 port 443.
11:29:16 WebServer: ***
11:29:17 PlexGDM: servers discovered: 1
11:29:17 XMLConverter: PlexGDM - PMS: 192.168.56.1:32400
11:29:56 DNSServer: DNS request received!
11:29:56 DNSServer: Source: ('192.168.2.20', 59929)
11:29:56 DNSServer: Domain: se-cdn.itunes.apple.com.akadns.net
11:29:56 DNSServer: ***forward request
11:29:56 DNSServer: -> DNS response from higher level
11:29:58 DNSServer: DNS request received!
11:29:58 DNSServer: Source: ('192.168.2.20', 63308)
11:29:58 DNSServer: Domain: trailers.apple.com
11:29:58 DNSServer: ***intercept request
11:29:58 DNSServer: -> DNS response: 192.168.2.17
11:29:58 WebServer: serving application.js
11:29:58 DNSServer: DNS request received!
11:29:58 DNSServer: Source: ('192.168.2.20', 54779)
11:29:58 DNSServer: Domain: atv.plexconnect
11:29:58 DNSServer: ***intercept request
11:29:58 DNSServer: -> DNS response: 192.168.2.17
11:29:58 WebServer: serving .xml: /PlexConnect.xml
11:29:58 WebServer: serving  F:\PlexConnect-0.2\assets\js\utils.js
11:29:59 ATVLogger: loadItem: Library
11:29:59 WebServer: serving .xml: /library/sections
11:29:59 WebServer: serving  F:\PlexConnect-0.2\assets\js\utils.js
11:29:59 WebServer: serving .xml: /library/sections/2/recentlyAdded
11:30:01 WebServer: serving .xml: /library/sections/2/recentlyAdded
11:30:02 ATVLogger: loadURL (override): http://atv.plexconnect/library/sections/2
11:30:02 WebServer: serving .xml: /library/sections/2
11:30:02 WebServer: serving  F:\PlexConnect-0.2\assets\js\utils.js
11:30:02 WebServer: serving  F:\PlexConnect-0.2\assets\js\updateXML.js
11:30:02 WebServer: serving .xml: /library/sections/2
11:30:03 ATVLogger: On Deck
11:30:03 ATVLogger: 1
11:30:03 WebServer: serving  F:\PlexConnect-0.2\assets\js\utils.js
11:30:03 WebServer: serving  F:\PlexConnect-0.2\assets\js\scrobble.js
11:30:04 ATVLogger: 0
11:30:04 WebServer: serving .xml: /library/sections/2/all
11:30:04 ATVLogger: All Shows
11:30:04 WebServer: serving  F:\PlexConnect-0.2\assets\js\utils.js
11:30:04 WebServer: serving  F:\PlexConnect-0.2\assets\js\scrobble.js
11:30:17 WebServer: serving application.js
11:30:55 DNSServer: DNS request received!
11:30:55 DNSServer: Source: ('192.168.2.20', 54186)
11:30:55 DNSServer: Domain: api-global-1848156627.us-west-9.elb.amazonaws.com
11:30:55 DNSServer: ***forward request
11:30:55 DNSServer: -> DNS response from higher level
11:30:55 DNSServer: DNS request received!
11:30:55 DNSServer: Source: ('192.168.2.20', 60129)
11:30:55 DNSServer: Domain: p35-buy.itunes.apple.com.akadns.net
11:30:55 DNSServer: ***forward request
11:30:55 DNSServer: -> DNS response from higher level
11:30:56 DNSServer: DNS request received!
11:30:56 DNSServer: Source: ('192.168.2.20', 60511)
11:30:56 DNSServer: Domain: securemetrics.apple.com
11:30:56 DNSServer: ***forward request
11:30:56 DNSServer: -> DNS response from higher level
11:30:57 DNSServer: DNS request received!
11:30:57 DNSServer: Source: ('192.168.2.20', 57254)
11:30:57 DNSServer: Domain: secure.netflix.com
11:30:57 DNSServer: ***forward request
11:30:57 DNSServer: -> DNS response from higher level
11:30:59 DNSServer: DNS request received!
11:30:59 DNSServer: Source: ('192.168.2.20', 51491)
11:30:59 DNSServer: Domain: nmtracking.netflix.com
11:30:59 DNSServer: ***forward request
11:30:59 DNSServer: -> DNS response from higher level
11:31:09 DNSServer: DNS request received!
11:31:09 DNSServer: Source: ('192.168.2.20', 63496)
11:31:09 DNSServer: Domain: a248.e.akamai.net
11:31:09 DNSServer: ***forward request
11:31:09 DNSServer: -> DNS response from higher level
11:31:09 DNSServer: DNS request received!
11:31:09 DNSServer: Source: ('192.168.2.20', 65530)
11:31:09 DNSServer: Domain: e5153.b.akamaiedge.net
11:31:09 DNSServer: ***forward request
11:31:09 DNSServer: -> DNS response from higher level
11:31:11 DNSServer: DNS request received!
11:31:11 DNSServer: Source: ('192.168.2.20', 65140)
11:31:11 DNSServer: Domain: appletv.app.hulu.com
11:31:11 DNSServer: ***forward request
11:31:11 DNSServer: -> DNS response from higher level
11:31:14 DNSServer: DNS request received!
11:31:14 DNSServer: Source: ('192.168.2.20', 62690)
11:31:14 DNSServer: Domain: t.hulu.com
11:31:14 DNSServer: ***forward request
11:31:15 DNSServer: -> DNS response from higher level
11:31:15 DNSServer: DNS request received!
11:31:15 DNSServer: Source: ('192.168.2.20', 63470)
11:31:15 DNSServer: Domain: secure.hulu.com
11:31:15 DNSServer: ***forward request
11:31:15 DNSServer: -> DNS response from higher level
11:31:16 DNSServer: DNS request received!
11:31:16 DNSServer: Source: ('192.168.2.20', 54022)
11:31:16 DNSServer: Domain: t2.hulu.com
11:31:16 DNSServer: ***forward request
11:31:16 DNSServer: -> DNS response from higher level
11:31:16 DNSServer: DNS request received!
11:31:16 DNSServer: Source: ('192.168.2.20', 57331)
11:31:16 DNSServer: Domain: s.hulu.com
11:31:16 DNSServer: ***forward request
11:31:16 DNSServer: -> DNS response from higher level
11:31:16 DNSServer: DNS request received!
11:31:16 DNSServer: Source: ('192.168.2.20', 59217)
11:31:16 DNSServer: Domain: pt.hulu.com
11:31:16 DNSServer: ***forward request
11:31:17 DNSServer: -> DNS response from higher level
11:31:17 DNSServer: DNS request received!
11:31:17 DNSServer: Source: ('192.168.2.20', 57312)
11:31:17 DNSServer: Domain: s1s.hulu.com
11:31:17 DNSServer: ***forward request
11:31:17 DNSServer: -> DNS response from higher level
11:31:48 DNSServer: DNS request received!
11:31:48 DNSServer: Source: ('192.168.2.20', 59460)
11:31:48 DNSServer: Domain: p35-buy.itunes.apple.com.akadns.net
11:31:48 DNSServer: ***forward request
11:31:48 DNSServer: -> DNS response from higher level
11:32:06 DNSServer: DNS request received!
11:32:06 DNSServer: Source: ('192.168.2.20', 52059)
11:32:06 DNSServer: Domain: e5153.b.akamaiedge.net
11:32:06 DNSServer: ***forward request
11:32:06 DNSServer: -> DNS response from higher level
11:32:37 DNSServer: DNS request received!
11:32:37 DNSServer: Source: ('192.168.2.20', 62031)
11:32:37 DNSServer: Domain: trailers.apple.com
11:32:37 DNSServer: ***intercept request
11:32:37 DNSServer: -> DNS response: 192.168.2.17
11:32:38 WebServer: serving application.js
11:40:04 PlexConnect: Shutting down.
11:40:04 WebServer: Shutting down.
11:40:05 WebServer: Shutting down.
11:40:07 DNSServer: Shutting down.
11:40:07 PlexConnect: shutdown
 
I use unblock us for Netflix & Hulu, Netflix is working but not Hulu. Any ideas what has happened?
 
Thanks in advance
2

How many days did it work. What ver pms are you running? What version plexconnect are you running. The more info the better, personally I would start from scratch delete everything but your content obviously and download all new certs, pms, plexconnect etc reinstall and go from there. I know it sucks but its usually easier to start there then try to debug using old versions if present etc. Ive seen a guy reset his router and fix his issue try the easy stuff first.

3

I had it running for 3 days. I wanted to tidy it up on the PC end, I already had the kids close it while playing on the computer. PMS 0.9.8.6.175-88ffbb2. Plexconnect .02 was working fine, also tried the newest one on the github as of about 2 hours ago. This is my latest log, just before I shut it down is where it hangs.

12:08:39 PlexConnect: started: 12:08:39
12:08:39 PlexConnect: IP_self: 192.168.2.17
12:08:39 DNSServer: started: 12:08:39
12:08:39 DNSServer: ***
12:08:39 DNSServer: DNSServer: Serving DNS on port 53.
12:08:39 DNSServer: intercept: ['trailers.apple.com', 'atv.plexconnect'] => 192.168.2.17
12:08:39 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld.apple.com.edgesuite.net'] => 127.0.0.1
12:08:39 DNSServer: forward other to higher level DNS: 111.118.175.56
12:08:39 DNSServer: ***
12:08:39 WebServer: started: 12:08:39
12:08:39 WebServer: ***
12:08:39 WebServer: WebServer: Serving HTTP on 0.0.0.0 port 80.
12:08:39 WebServer: ***
12:08:39 PlexGDM: ***
12:08:39 PlexGDM: looking up Plex Media Server
12:08:39 PlexGDM: ***
12:08:39 WebServer: started: 12:08:39
12:08:39 WebServer: ***
12:08:39 WebServer: WebServer: Serving HTTPS on 0.0.0.0 port 443.
12:08:39 WebServer: ***
12:08:40 PlexGDM: servers discovered: 1
12:08:40 XMLConverter: PlexGDM - PMS: 192.168.56.1:32400
12:08:46 DNSServer: DNS request received!
12:08:46 DNSServer: Source: ('192.168.2.20', 55133)
12:08:46 DNSServer: Domain: p35-buy.itunes.apple.com.akadns.net
12:08:46 DNSServer: ***forward request
12:08:46 DNSServer: -> DNS response from higher level
12:09:14 DNSServer: DNS request received!
12:09:14 DNSServer: Source: ('192.168.2.20', 58126)
12:09:14 DNSServer: Domain: trailers.apple.com
12:09:14 DNSServer: ***intercept request
12:09:14 DNSServer: -> DNS response: 192.168.2.17
12:09:14 WebServer: serving application.js
12:09:14 DNSServer: DNS request received!
12:09:14 DNSServer: Source: ('192.168.2.20', 50991)
12:09:14 DNSServer: Domain: atv.plexconnect
12:09:14 DNSServer: ***intercept request
12:09:14 DNSServer: -> DNS response: 192.168.2.17
12:09:14 WebServer: serving .xml: /PlexConnect.xml
12:09:15 WebServer: serving  F:\PlexConnect-0.2\assets\js\utils.js
12:09:15 ATVLogger: loadItem: Library
12:09:15 WebServer: serving .xml: /library/sections
12:09:15 WebServer: serving  F:\PlexConnect-0.2\assets\js\utils.js
12:09:15 WebServer: serving .xml: /library/sections/2/recentlyAdded
12:09:19 WebServer: serving .xml: /library/sections/2/recentlyAdded
12:09:19 ATVLogger: loadURL (override): http://atv.plexconnect/library/sections/2
12:09:19 WebServer: serving .xml: /library/sections/2
12:09:19 WebServer: serving  F:\PlexConnect-0.2\assets\js\utils.js
12:09:20 WebServer: serving  F:\PlexConnect-0.2\assets\js\updateXML.js
12:09:20 ATVLogger: 1
12:09:20 WebServer: serving .xml: /library/sections/2
12:09:20 ATVLogger: On Deck
12:09:21 WebServer: serving  F:\PlexConnect-0.2\assets\js\utils.js
12:09:21 WebServer: serving  F:\PlexConnect-0.2\assets\js\scrobble.js
12:09:22 ATVLogger: 0
12:09:22 WebServer: serving .xml: /library/sections/2/all
12:09:22 ATVLogger: All Shows
12:09:22 WebServer: serving  F:\PlexConnect-0.2\assets\js\utils.js
12:09:22 WebServer: serving  F:\PlexConnect-0.2\assets\js\scrobble.js
12:09:30 ATVLogger: loadURL (override): http://atv.plexconnect/library/metadata/411/children
12:16:20 PlexConnect: Shutting down.
12:16:20 WebServer: Shutting down.
12:16:20 WebServer: Shutting down.
12:16:24 DNSServer: Shutting down.
12:16:24 PlexConnect: shutdown
4

Maybe something became corrupted somehow, hard to say, troubleshoot by starting over or try to debug, id rather be sure everything is stock but thats me.

5

Full reinstall (PlexConnect, new certificate installed to windows & aTV, pms reinstalled, rebooted router, PC). Nothing changed. What else could it be? What other parameters are changed when the service is installed?

6

The fact that its failing on your pc makes me lean towards something on your pc. Can you remove that unblock us and post results? Maybe try a different guide? Log file exactly the same? Never seen that load url override either. You have your certs in plexconnect in the proper place on your pc? In osx it looks like this when it works, i dont see plexconnect accessing your certs, idk if its the same for windows plexconnect logs. Get pms up first then implement unblock US. If its not working using the basic guide then there it is, otherwise its something else you added, divide & conquer the issue so u can troubleshoot easier.

https://github.com/iBaa/PlexConnect/wiki/Install-guides


Did you generate certs using this guide:

https://langui.sh/2013/08/27/appletv-ssl-plexconnect/

7

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