PlexHTPC Crash (Logs Included)

Plex Players Desktop Players
1

Server Version#: 1.42.1.10060
Player Version#: 1.71.1.346

Plex Media Server Logs_2025-09-15_08-17-51.zip (1.8 MB)

Plex HTPC.1.log (3.5 MB)

Hello

This Morning, my HTPC had Restarted, I checked the Event Viewer and saw this Error:

***Log Name: Application
Source: Application Error
Date: 15/09/2025 03:24:42
Event ID: 1000
Task Category: Application Crashing Events
Level: Error
Keywords:
User: KNC-HTPC\kevin
Computer: KNC-HTPC
Description:
Faulting application name: QtWebEngineProcess.exe, version: 5.15.3.0, time stamp: 0x62434006
Faulting module name: Qt5WebEngineCore.dll, version: 5.15.3.0, time stamp: 0x62433ffe
Exception code: 0xc0000005
Fault offset: 0x0000000000954356
Faulting process id: 0x3F64
Faulting application start time: 0x1DC25524A7FA758
Faulting application path: C:\Program Files\Plex\Plex HTPC\QtWebEngineProcess.exe
Faulting module path: C:\Program Files\Plex\Plex HTPC\Qt5WebEngineCore.dll
Report Id: e1918305-e246-4381-a992-368f19c350fa
Faulting package full name:
Faulting package-relative application ID:
Event Xml:

1000
0
2
100
0
0x8000000000000000

9530

Application
KNC-HTPC

QtWebEngineProcess.exe
5.15.3.0
62434006
Qt5WebEngineCore.dll
5.15.3.0
62433ffe
c0000005
0000000000954356
0x3f64
0x1dc25524a7fa758
C:\Program Files\Plex\Plex HTPC\QtWebEngineProcess.exe
C:\Program Files\Plex\Plex HTPC\Qt5WebEngineCore.dll
e1918305-e246-4381-a992-368f19c350fa***

Any suggestions?

Thanks in advance

Kevin

1 Like
2

Hello all

I cam down This Morning to find that PlexHTPC had Crashed, again.

It was left on the Home Page, so Music was not Paused.

This is the Event Viewer Log:

Log Name: Application
Source: Application Error
Date: 17/09/2025 23:02:44
Event ID: 1000
Task Category: Application Crashing Events
Level: Error
Keywords:
User: KNC-HTPC\kevin
Computer: KNC-HTPC
Description:
Faulting application name: Plex HTPC.exe, version: 0.0.0.0, time stamp: 0x688a7d1f
Faulting module name: d3d11.dll, version: 10.0.26100.5074, time stamp: 0x764a2dce
Exception code: 0xc0000005
Fault offset: 0x000000000001a9fe
Faulting process id: 0x3090
Faulting application start time: 0x1DC27AA2C8735F9
Faulting application path: C:\Program Files\Plex\Plex HTPC\Plex HTPC.exe
Faulting module path: C:\WINDOWS\SYSTEM32\d3d11.dll
Report Id: 01fd8e0e-1ef4-4e66-a89d-5d6974546d5b
Faulting package full name:
Faulting package-relative application ID:
Event Xml:

1000
0
2
100
0
0x8000000000000000

10433

Application
KNC-HTPC

Plex HTPC.exe
0.0.0.0
688a7d1f
d3d11.dll
10.0.26100.5074
764a2dce
c0000005
000000000001a9fe
0x3090
0x1dc27aa2c8735f9
C:\Program Files\Plex\Plex HTPC\Plex HTPC.exe
C:\WINDOWS\SYSTEM32\d3d11.dll
01fd8e0e-1ef4-4e66-a89d-5d6974546d5b

Thanks in advance

Kevin