Plex HTPC Windows does not launch since last update today

Plex Players Desktop Players
1

Hello there,
Suddenly today my HTPC dost not launch at all. I think the problem appears just after the last automatic update.
A double click on “C:\Program Files\Plex\Plex HTPC\Plex HTPC.exe” just do nothing…
No HTPC process appears into the Windows Task Manager.

Already tried to manually reinstall HTPC.
Already updated the Plex Server (running on the same Windows PC).

Any help would be much appreciated :slight_smile:

Server Version#: 1.27.2.5929
Player Version#: 1.22.1.3169
Both on the same machine Windows 10.

Regards,

2

Can you post your logs? Maybe they include a hint. (yes, sometimes logs are even created when there is no visible action after clicking the executable.)

3

Hi Mitzsch,
I looked into "%LOCALAPPDATA%\Plex HTPC\Logs",
the latest log is dated from this morning, the time of the last auto update.
When I click the executable HTPC, there is no new log created.

Then I removed (with backup) the whole directory “%LOCALAPPDATA%\Plex HTPC”, and now it works OK, I can launch HTPC again :slight_smile:

If it can be of any help for anyone, I upload my log from when the issue occurred :
Plex HTPC.log (95.6 KB)

4

It was launching the installer to update the app which apparently wasn’t actually launching.

5

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