# Ignore directories called “.actors, extrafanart, extrathumbs"
*.actors/*
*extrafanart/*
*extrathumbs/*
the .plexignore is located in the root of each of the movie volumes.
but plex seems to keep scanning them;
PMS running on Windows 7
PMS Version 1.20.3.3483
The scanning is extremely slow…
And as you see in the Alerts it’s not running an Agent since they already are matched and have their data. Also it seems to get slower and slower as time passes… There are no users connected currently. CPU is 4%
What scanner/agent combination are you using, new or legacy? I ask because I can’t reproduce this behavior using the new scanner/agent (Plex Movie/Plex Movie). However, I can using the legacy scanner/agent (Plex Movie Scanner/Plex Movie (Legacy)). To have it ignore the folders using the legacy scanner, I prepended */ to them:
Interesting. At the very least, when I performed my testing earlier, it suppressed the reporting of scanning the directory in the alerts. But the behavior was different between the new and legacy scanners/agents, as noted above.
In alerts when I add a movie is shows the scan then the agents as they are processed.
These are already scanned and processed…
At this rate it will be longer than a week to complete.
Also, I have a number of servers all do the same thing, all configured the same way.
PMS is the only thing they run.
Can you provide the scanner log of the last scan or after the next time it scans? Let me know what movie so I can double check if the plexignore is being applied.
Oct 29, 2020 16:55:19.243 [4816] DEBUG - [Scanners.bundle] Removing file due to plexignore rule (N:\movies*/extrathumbs/): N:\movies\Thor The Dark World (2013) {imdb-tt1981115}\extrathumbs\thumb4.jpg
Plexignore appears to be working. Let me check if this is suppose to ignore the folder or just files.
According to your screenshot earlier, you are using the old scanner. The new scanner is only available with the new agent.
In your logs I see that each time the scanner checks a folder, it’s taking it from 10-20 seconds to finish. So something is slowing down access to those files. Are these actual local files? They’re not mounted from a cloud drive or anything like that are they?
