Plexpass 1.15.0.569 on Ubuntu 18.04 transcoding problems

Plex Media Server Desktops & Laptops
1

Server Version#: 1.15.0.569

After updating from 1.14.1.5488 to 1.15.0.569 on Ubuntu 18.04 the transcoder went haywire. Only a little of thousands of video was playable on clients side. “transcoder process crashed”, “conversion failed” and “transcoding unsupported” were the errors on web client, ios and other clients. Tried to delete Codecs folder and PMS downloaded new codecs but the error were still there.
So i downgraded to 1.14.1.5488 and now everything works fine as it was before. Just to let you know…

2

Here is my log file on 1.15.0.569 in case anything comes up. It’s all typical mkv and mp4 files.

Feels like there is something wrong with Segmentation Fault:

Feb 15, 2019 10:56:03.760 [0x7f4d50ff9700] ERROR - [Transcoder] [segment @ 0x2119240] Failed to open segment list 'http://127.0.0.1:32400/video/:/transcode/session/70C2D012-61AD-4BFD-B5B4-8D0BD0038106/8f9aea2c-b208-4b4f-aa01-1e55e108cfdc/seglist?stream=subtitles&X-Plex-Http-Pipeline=infinite'
Feb 15, 2019 10:56:03.761 [0x7f4d37fff700] ERROR - [Transcoder] av_interleaved_write_frame(): Broken pipe
Feb 15, 2019 10:56:03.765 [0x7f4d767fc700] DEBUG - Request: [127.0.0.1:56450 (Loopback)] POST /video/:/transcode/session/70C2D012-61AD-4BFD-B5B4-8D0BD0038106/8f9aea2c-b208-4b4f-aa01-1e55e108cfdc/seglist (12 live) Signed-in
Feb 15, 2019 10:56:03.765 [0x7f4d767fc700] DEBUG - Transcoder segment range: 0 - 4 (4)
Feb 15, 2019 10:56:03.765 [0x7f4dc37fe700] DEBUG - Completed: [127.0.0.1:56450] 200 POST /video/:/transcode/session/70C2D012-61AD-4BFD-B5B4-8D0BD0038106/8f9aea2c-b208-4b4f-aa01-1e55e108cfdc/seglist (12 live) 0ms 166 bytes
Feb 15, 2019 10:56:03.771 [0x7f4d75ffb700] DEBUG - Request: [127.0.0.1:56452 (Loopback)] POST /video/:/transcode/session/70C2D012-61AD-4BFD-B5B4-8D0BD0038106/8f9aea2c-b208-4b4f-aa01-1e55e108cfdc/seglist (12 live) Signed-in
Feb 15, 2019 10:56:03.771 [0x7f4d75ffb700] DEBUG - Transcoder segment range: 0 - 5 (5)
Feb 15, 2019 10:56:03.771 [0x7f4dc37fe700] DEBUG - Completed: [127.0.0.1:56452] 200 POST /video/:/transcode/session/70C2D012-61AD-4BFD-B5B4-8D0BD0038106/8f9aea2c-b208-4b4f-aa01-1e55e108cfdc/seglist (12 live) 0ms 166 bytes
Feb 15, 2019 10:56:03.854 [0x7f4dc8e27700] DEBUG - Jobs: '/usr/lib/plexmediaserver/Plex Transcoder' exit code for process 8408 is -11 (signal: Segmentation fault)
Feb 15, 2019 10:56:03.855 [0x7f4dc1ffb700] DEBUG - Streaming Resource: Terminating session 0x7f4d38284750:7695A88C-F929-4762-9744-9C94B112ABD3 which is using 714kbps of WAN bandwidth.  Used is now 0kbps
Feb 15, 2019 10:56:03.855 [0x7f4dc1ffb700] DEBUG - Streaming Resource: Terminating session 0x7f4d38284750:7695A88C-F929-4762-9744-9C94B112ABD3 which is using transcoder slot.  Used slots is now 0
Feb 15, 2019 10:56:03.855 [0x7f4dc1ffb700] DEBUG - Streaming Resource: Terminated session 0x7f4d38284750:7695A88C-F929-4762-9744-9C94B112ABD3 with reason Conversion failed. The transcoder process crashed.
Feb 15, 2019 10:56:03.855 [0x7f4db27fc700] DEBUG - Killing job.
Feb 15, 2019 10:56:03.855 [0x7f4db27fc700] DEBUG - Signalling job ID 8408 with 9
Feb 15, 2019 10:56:03.855 [0x7f4db27fc700] DEBUG - Job was already killed, not killing again.

Plex Media Server Logs_2019-02-15_10-56-24.zip (3.3 MB)

3

Please check your pre-roll value.

PMS thinks there is something there. From what I can tell, a non-printable character has snuck in.
Feb 15, 2019 10:54:09.335 [0x7f4db1ffb700] DEBUG - [Notify] Now watching “/home/febalci/Dune/Series/How I Met Your Mother/8.Sezon”
Feb 15, 2019 10:54:09.349 [0x7f4d75ffb700] DEBUG - Extras: Preroll values looks like a file, and we had 1 of them.
Feb 15, 2019 10:54:09.349 [0x7f4d75ffb700] ERROR - Extras: Preroll file didn’t exist or couldn’t be read: ‘’.

4

Here, the client disconnected.

Feb 15, 2019 10:54:11.911 [0x7f4db1ffb700] DEBUG - [Notify] Now watching "/home/febalci/Synology/video/home video/Mov/Inbox"
Feb 15, 2019 10:54:11.974 [0x7f4d50ff9700] DEBUG - Transcoder: session ed592bz9tcj1j6hroopiw4yb indicated fallback to software decoding
Feb 15, 2019 10:54:12.109 [0x7f4d767fc700] DEBUG - Request: [xx.xxx.xxx.xxx.:4729 (WAN)] GET /video/:/transcode/universal/dash/ed592bz9tcj1j6hroopiw4yb/1/initial.mp4 (11 live) TLS GZIP Signed-in
Feb 15, 2019 10:54:12.205 [0x7f4d757fa700] DEBUG - Request: [xx.xxx.xxx.xxx:4980 (WAN)] GET /video/:/transcode/universal/dash/ed592bz9tcj1j6hroopiw4yb/0/0.m4s (11 live) TLS GZIP Signed-in
Feb 15, 2019 10:54:12.205 [0x7f4d757fa700] DEBUG - Asked for segment 0 from session.
Feb 15, 2019 10:54:13.027 [0x7f4d37fff700] ERROR - [Transcoder] [dash @ 0x1badb40] Unable to open http://127.0.0.1:32400/video/:/transcode/session/ed592bz9tcj1j6hroopiw4yb/fea09e94-058b-46f8-a560-077b2693998a/manifest?X-Plex-Http-Pipeline=infinite for writing
Feb 15, 2019 10:54:13.027 [0x7f4d50ff9700] ERROR - [Transcoder] av_interleaved_write_frame(): Broken pipe
Feb 15, 2019 10:54:13.132 [0x7f4dc8e27700] DEBUG - Jobs: '/usr/lib/plexmediaserver/Plex Transcoder' exit code for process 7920 is -11 (signal: Segmentation fault)
Feb 15, 2019 10:54:13.132 [0x7f4dc3fff700] DEBUG - Streaming Resource: Terminating session 0x7f4d5802d080:t8yi8ji42nprbaed0ft1h41x which is using 1995kbps of WAN bandwidth.  Used is now 0kbps
Feb 15, 2019 10:54:13.132 [0x7f4dc3fff700] DEBUG - Streaming Resource: Terminating session 0x7f4d5802d080:t8yi8ji42nprbaed0ft1h41x which is using transcoder slot.  Used slots is now 0
Feb 15, 2019 10:54:13.132 [0x7f4dc3fff700] DEBUG - Streaming Resource: Terminated session 0x7f4d5802d080:t8yi8ji42nprbaed0ft1h41x with reason Conversion failed. The transcoder process crashed.
Feb 15, 2019 10:54:13.132 [0x7f4db3fff700] DEBUG - Killing job.
Feb 15, 2019 10:54:13.132 [0x7f4db3fff700] DEBUG - Signalling job ID 7920 with 9
Feb 15, 2019 10:54:13.132 [0x7f4db3fff700] DEBUG - Job was already killed, not
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