Came here to ask this exact question. I’ve been running an old i7-3770 as my Plex server for over 2 years and hw transcoding has been working great even though the version of QuickSync is ancient on this chip. However, if I upgrade Plex beyond version 1.24.4.5081 then hw transcoding stops working for me and I find “Cannot load nvcuda.dll” in my logs. It seems to be ignoring my iGPU and looking for an nvidia card?
I have tried installing newer drivers and one link that mentioned the Intel SDK but nothing works except reverting to an older version of Plex.
Just wondering if anyone out there is running a version of Plex newer than 1.24.4.5081 and hw transcoding still works with your Intel iGPU? I’m wondering if this is a bug or if they finally cut support for this old chip?
Any info appreciated.
Thanks.
