PMS Snap throwing libusb_init failed error message

Server Version#: 1.18.1.1973-0f4abfbcc
Player Version#: Any

Hi Everyone,

I would like to ask for your help. I’m using the Snap package of PMS on Manjaro Linux 18.1.1 and an ASUS laptop and have not had any problem for a while. Recently, I could not access the my server on either my ps4 or my phone or my laptop and found that the Plex Tuner Service is throwing an error:

‘Plex Tuner Serv[1140]: Plex Tuner Service: Critical: libusb_init failed’

I tried completely uninstalling PMS and Snap and reinstalling it, but that did not help. I Also looked around the forum and searched, but couldn’t find anything. I’d appreciate any help or advice as I’d like to keep using Plex.

Thanks in advance.

EDIT: Player is showing the following:

Error in logs happens at 16:46
Plex_logs.tar.gz (163.9 KB)

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