@fdasjf234342 said:
@ChuckPA I optimize the DB at least once a week. (optimize db once a week is checked.) I just did it again for you. My guess is there is another issue, or the optimize command is not running (like the empty trash command isn’t apparently.) I optimized, and bounced the Plex server. Trash icon is still there.@d2freak there is no monitored path or folder which now doesn’t exist. This directory structure hasn’t changed in over 3 years. Like I said, the entire show plays fine through Plex. See images that all folders and files exist and everything is accessible. Yet Plex still says “nope!” https://imgur.com/a/nqg63J4
Sorry for the delay in responding.
The trash can is the ‘Unavailable’ symbol.
If all the other files in that same folder/directory are playable, Check the permissions. “Unavailable” is shown when a. One of the parent directories are missing (like when a USB gets unplugged) or B. (likely) user plex doesn’t have permission to read it
Have you tried taking the whole Series out (moved to a non-monitored location) and done the full Plex Dance?
- Move out
- Scan files
- Empty Trash
- Clean Bundles
- Verify it’s all gone
- Move Back
- Scan again is-if new
