Server Version#: unknown as I cant get it started to check
Player Version#: N/A
Hi all.
My PMS won’t launch after it restarted to install windows updates. the most recent updates are: KB4565633 & KB4565483.
I usually run my server as a service but even running it manually flashes the taskbar icon then it goes away again. When starting the service it just fails and says there was no errors returned.
I’ve tried removing these updates but they wont uninstall.
Is there anything else I can try?
Is there any logs I can provide that will help locate the issue?
You could have a look at your server logs (or share them).
As you cannot access them through Plex itself you’ll need to manually navigate to the log folder on your Plex Media Server machine. You could zip the content of that folder or post the latest Plex Media Server.log file.
“Jul 17, 2020 13:48:41.238 [1320] ERROR - Error: Unable to set up server: Failed to load certificate file ‘C:\Program Files (x86)\Plex\Plex Media Server\Resources\cacert.pem’: No such file or directory (class std::runtime_error)”
So I had the thought ‘I wonder if I lift the missing file from my main PC and drop it in will it work’
Turns out it did and its now operational again.
The server used to run of my gaming PC but i moved it to a dedicated box to free up resources for gaming but never removed the install of PMS (just turned it off). being a digital hoarder has saved me.
