Please for the love of god give us a simple option that locks our posters for a server. I have/had my posters the way they should be but now I am seeing all of these god awful AI generated posters on my server and it sucks.
Why do Plex employees hate the posters so much?
I may be completely wrong, but I thought I read this was beyond Plex control. It’s the upstream media dbs that Plex is pulling from that are changing things.
Hopefully someone will correct me if I’m wrong.
Posters should not be “constantly” changing. This is definitely not normal behaviour.
Posters can change during a metadata refresh if you haven’t selected your own for the item previously, but this should be quite rare.
If you could provide some examples of this I’d be happy to take a look into it.
I have the same experience.
Add content, select a poster I want the content to have and then notice sometime in the future that the posters have changed to something I have not selected.
So, it is perhaps not “constant”, but they are changing to something I have not selected. It is also definitely not “rare”, as it is something I notice quite often in my library.
Yea, posters seem not to lock after setting one, so they’ll periodically change when metadata refreshes, and it is incredibly annoying.
Hi drzoidberg33. I appreciate the response and my apologies if the tone of my top comment came across as a bit gruff. I noticed a changed poster late last night for a movie that has been in my library for well over a decade and it was pretty off putting to see the change.
And so the issue I am having is the issue noted in the discussions linked below.
But in short, I would prefer that when a movie poster is set, it should never change on its own. Full stop.
My library is pretty old and of decent size and so when I add something new to it, I will manually do a scan and it will match and set a poster and that all works as expected.
But then I will notice at a later date that the original poster has been replaced – and recently, the posters look pretty bad (I prefer the original poster, or a poster based off of the cover of the physical media).
Here are other discussions of this issue:
https://www.reddit.com/r/PleX/comments/tgei3w/why_do_my_posters_change_sometimes/
https://www.reddit.com/r/PleX/comments/1axe6fu/why_does_plex_change_my_movie_posters/
https://www.reddit.com/r/PleX/comments/1202krz/why_does_plex_server_keep_changing_my_movie/
https://www.reddit.com/r/PleX/comments/x8o6q7/is_there_a_way_to_stop_plex_from_automatically/
https://www.reddit.com/r/PleX/comments/1b0p5nf/stop_changing_my_posters/
I am aware of the feature request for an option to lock posters (here: Lock Posters) but that would be a reactive setting, whereas a proactive change that simply leaves all posters alone would be a much better way to go about it, IMO.
I had same problem until using a script to export them and place them in the movie directories. TV Shows too, but there is a problem with the Season posters export, however the main poster and background for the series works fine.
You can find the scripts here (I only use the “Grab All Posters” script):
It take a little configuration setup but nothing too complex. Now I run the script about every 3 months.
I export them to a separate directory structure, to confirm it ran properly, and then copy them to my production folder structure.
Now, no more problems with changing posters or backgrounds.
cd ~
cd Media-Scripts
.\pmscripts-venv\Scripts\activate
cd Plex
Next, run…
python grab-all-posters.py
If you want to reset all libraries and their posters/backgrounds and clear all history:
Delete mediascripts.sqlite in: C:\Users[username]\Media-Scripts\Plex (or where ever you installed it).
Posters for Local Media Assets is also broken. I create my own custom posters and often have several in the folder with the same movie/tv show/seasons ect…
As in the example here with Avatar for Multiple Poster Images it isn’t adhering to the naming.
Now instead of using “cover” or “poster” as the default it picks any poster it feels like. Sometimes cover-3, sometimes cover-5. There’s no rhyme or reason to it. I even had to Plex dance a movie the other day and the first time I added it, it picked cover-2 and the 2nd time I added it, it picked cover-6
Anyway, I don’t know what happened but the metadata must have been refreshed at some point and my entire library was affected. Collections in particular
For each movie in a collection, (movie 1) “cover” matches (movie 2) “cover”. “Cover-2” matches “Cover-2” ect…
Because it picks any random cover for each movie, all of my collections are completely trashed with mismatched posters.
I’m currently on 1.41.3.9314 in Unraid, but this was present in the last couple updates.
Takes about an hour per 1000 titles on my machine to export.
To configure, just modify the “.env” file. It does a decent job of commenting the options and you can probably figure out what you need to set.
Here is what I just noticed:
In Plex Web App, I change a Poster to a .jpg. The web app shows the correct Poster. Plex Mobile app does not show the same Poster.
In Plex Web App, I change the Background to the .jpg I want to see on the Poster. Plex Mobile app Poster shows the .jpg I want.
Library Type (above) = Other Videos
Plex Pass holder
Plex Mobile App 10.26.0.2578 (6cc7ea1a)
Plex Web App Version 4.143.0
Windows 11 Pro
It would be cool to have the option to have the server switch the poster and it allows you to customize the frequency at which the poster change.
I had this issue when I started, but it has been a while. I think you need to go into the Agents and make sure the media is set to local media assets on top. It should keep the post you want. You can see what agent is being used by going to into the folder and to edit of you movie library>advanced>agent drop down.
Having same issue I think. For example The Jefferson multiple seasons are pulling in posters of different things not part of the show at all. Season 05 Ep 01 Has a guy standing there looks like a meat packer company episode 2 is harlots housewives and heroines Episode 4 video game high school…these posters have nothing to do with the show. I change the poster and weeks to a month later they revert.
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