Posters in Plex becomes grainy/blurry on Apple Tv 4k

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Hi!

When I’m scrolling trough my libraries in Plex on my Apple tv everything works like a charm (Tv=samsung). But when I click on some movies and get to the “information page” the poster becomes grainy/blurry. This doesn’t apply to all movies.

The posters are both from sites like The Movie Database and fanart.tv but also from designers who has created posters in great quality (perhaps to great for my tv/apple tv?). There’s no problem with the posters at all, when I use Plex on my Mac.

Why is this happening? And is it possible to fix?

Example:

Anyone?

It is Not a bug it is the nee 8K Samsung Feature :grinning:
I have too a ATV 4K but i have no Problem. I am on holiday now, but Plex is up to date. Do you have the plexpass Beta Version? You are in the Apple beta Channel?

My tv is Samsung LE40B655T2W.

What tv do you have?

I don’t have plexpass. I believe that my tv is to old to handle the resolution on some of the posters. Could that be what’s causing the problem?

Do you think it is the TV?

I use in the living room the GQ82Q950RGTXZG:

Yes. I believe that my tv can’t handle the resolution from posters in 2000x3000. Because when I change them to 1000x1500 they become a little bit sharper.

i have no problem with this… with any resolution

If we imagine that it isn’t my 10 year old tv that is the problem, what could it be that’s causing this? I’m willing to try anything because I want nice and clear posters :slight_smile:

What is the highest resolution on your TV?

Have you checked your AppleTV 4K settings to make sure it’s correct for your TV (display type, resolution, etc)?

Good idea My TV has 8K resolution maximum.

The settings on my Apple TV is 1080p SDR 50Hz, which my tv supports. I’ve tested both higher and lower quality but it doesn’t look good :slight_smile:

I don’t know how to check my tv:s highest resolution…

I connected the Apple TV 4K with 4K resolution :blush:

I will try and connect my Apple Tv 4k to another tv today and see if the posters become better!

1 Like

No luck…

Poster still remain blurry. I believe that I need a TV with minimum 4k resolution so that my Apple Tv 4k (with the plex app and posters) can get the most out of its capacity. Then the posters will look clear. That’s why I believe you don’t have any issue since your tv has 8k resolution :slight_smile:

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