Server Version#: 1.23.1.4602 Running on an iMac with OS 10.15.7
Hello,
I’ve used Plex for many years very successfully and managed to find fixes or correct most issues I’ve encountered.
I have a library of thousands of videos of many types and have been able to always get them added and usable; sometimes after a little troubleshooting.
Just today, I tried adding a folder of Featurettes to from the DVD’s of The Office (US) in mkv format. I followed my normal workflow and added them to my folder of files for a TV library, but they aren’t loading at all on a scan. I will admit (hopefully with limited backlash) that I have not spent a lot of time naming them correctly. First, it’s a little confusing because they’re deleted scenes, webisodes, etc… that don’t follow a typical show naming convention. Second, I am perfectly willing to go through and edit those names as needed once I figure it out, but they won’t show up at all in the library.
By comparison, years ago I downloaded a fairly oddball Russian knife fighting instructional video that looked like it was recorded on a potato in 1947. Now in the library, Plex added it with no problem and somehow matched that to Kill Bill Volume 1 (comic irony). I can’t blame Plex as I don’t think anywhere on Earth has metadata for that video, but it was my first lesson in how to customize the metadata and all worked out fine. The problem here is that the video files won’t even show up as added to the library. I’ve scanned multiple times, restarted my server, etc… I’m not worried so much about if they all show up named and cataloged perfectly as I can work on that, but I just need to get them into Plex and can’t figure out any way to do so.
If anyone has worked with those specific videos and had success, I’d appreciate some help. Or if you even have a general idea of what can be happening that’s great.
My file structure is Extnernal HD → TV Shows (that’s the default scan folder). Then The Office → Featurettes → Season 1 (2, 3, 4, 5, 6, 7, 8, 9, Webisodes) → File Name.
