Server Version#: Latest
Player Version#: Web
Hello,
I migrated my Plex server to another Linux machine behind a pfSense firewall with a different public IP address.
Since then, I haven’t been able to regain external access.
Here’s what I have in the logs:
root@plexserver:/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs# grep -ri ERROR Plex\ Media\ Server.log
Apr 07, 2026 21:18:52.204 [139633696811832] ERROR - MyPlex: Error 401 requesting JSON from: https://plex.tv/api/v2/server/users/features
Apr 07, 2026 21:19:03.769 [139633703140152] WARN - [HttpClient/HCl#17] HTTP error requesting GET http://192.168.10.59:34400/discover.json (7, Couldn’t connect to server) (Failed to connect to 192.168.10.59 port 34400 after 3049 ms: Couldn’t connect to server)
Apr 07, 2026 21:19:03.770 [139633673607992] ERROR - DVR:Device: Error refreshing existing device device://tv.plex.grabbers.hdhomerun/2020-04-AG7D-HPTSY5, marking as dead.
Apr 07, 2026 21:19:06.841 [139633703140152] WARN - [HttpClient/HCl#18] HTTP error requesting GET http://192.168.10.59:34400/discover.json (7, Couldn’t connect to server) (Failed to connect to 192.168.10.59 port 34400 after 3071 ms: Couldn’t connect to server)
Apr 07, 2026 21:19:06.842 [139633673607992] ERROR - DVR:Device: Error refreshing existing device device://tv.plex.grabbers.hdhomerun/2020-04-AG7D-HPTSY5:2, marking as dead.
Apr 07, 2026 21:19:06.842 [139633703140152] WARN - [HttpClient/HCl#19] HTTP error requesting GET http://192.168.10.20:34400/discover.json (7, Couldn’t connect to server) (Failed to connect to 192.168.10.20 port 34400 after 0 ms: Couldn’t connect to server)
Apr 07, 2026 21:19:06.843 [139633673607992] ERROR - DVR:Device: Error refreshing existing device device://tv.plex.grabbers.hdhomerun/2022-03-F4CS-PLVPSP, marking as dead.
Apr 07, 2026 21:19:06.843 [139633703140152] WARN - [HttpClient/HCl#1a] HTTP error requesting GET http://192.168.10.20:34400/discover.json (7, Couldn’t connect to server) (Failed to connect to 192.168.10.20 port 34400 after 0 ms: Couldn’t connect to server)
Apr 07, 2026 21:19:06.843 [139633673607992] ERROR - DVR:Device: Error refreshing existing device device://tv.plex.grabbers.hdhomerun/2022-03-F4CS-PLVPSP:2, marking as dead.
Apr 07, 2026 21:19:25.615 [139633840945976] DEBUG - NotificationStream: Removing because of error
Apr 07, 2026 21:20:00.857 [139633690483512] ERROR - [Req#d3] MyPlex: Error 403 requesting JSON from: https://plex.tv/api/v2/server/users/features
Not Found
Apr 07, 2026 21:20:56.489 [139633681181496] ERROR - [Req#15c] MyPlex: Error 401 requesting JSON from: https://plex.tv/api/v2/server/users/features
Apr 07, 2026 21:21:03.859 [139633696811832] ERROR - Couldn’t find the file to stream: /usr/lib/plexmediaserver/Resources/Plug-ins-121068a07/WebClient.bundle/Contents/Resources/i
Apr 07, 2026 21:21:14.468 [139633698921272] ERROR - [Req#1d1] Unknown metadata type: folder
Apr 07, 2026 21:21:14.472 [139633681181496] ERROR - [Req#1d3] Unknown metadata type: folder
Apr 07, 2026 21:21:14.472 [139633656732472] ERROR - [Req#1d2] Unknown metadata type: folder
Apr 07, 2026 21:21:14.472 [139633696811832] ERROR - [Req#1d0] Unknown metadata type: folder
Apr 07, 2026 21:21:14.987 [139633698921272] ERROR - [Req#1eb] Unknown metadata type: folder
Apr 07, 2026 21:21:15.530 [139633656732472] ERROR - [Req#228] Unknown metadata type: folder
Apr 07, 2026 21:21:29.715 [139633840945976] DEBUG - NotificationStream: Removing because of error
Apr 07, 2026 21:22:29.516 [139633658841912] ERROR - [Req#2b2] MyPlex: Error 403 requesting JSON from: https://plex.tv/api/v2/server/users/features
Apr 07, 2026 21:23:12.475 [139633840945976] DEBUG - NotificationStream: Removing because of error
Apr 07, 2026 21:23:23.982 [139633840945976] DEBUG - NotificationStream: Removing because of error
root@plexserver:/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs# grep -ri ERROR Plex\ Media\ Server.log
Apr 07, 2026 21:18:52.204 [139633696811832] ERROR - MyPlex: Error 401 requesting JSON from: https://plex.tv/api/v2/server/users/features
Apr 07, 2026 21:19:03.769 [139633703140152] WARN - [HttpClient/HCl#17] HTTP error requesting GET http://192.168.10.59:34400/discover.json (7, Couldn’t connect to server) (Failed to connect to 192.168.10.59 port 34400 after 3049 ms: Couldn’t connect to server)
Apr 07, 2026 21:19:03.770 [139633673607992] ERROR - DVR:Device: Error refreshing existing device device://tv.plex.grabbers.hdhomerun/2020-04-AG7D-HPTSY5, marking as dead.
Apr 07, 2026 21:19:06.841 [139633703140152] WARN - [HttpClient/HCl#18] HTTP error requesting GET http://192.168.10.59:34400/discover.json (7, Couldn’t connect to server) (Failed to connect to 192.168.10.59 port 34400 after 3071 ms: Couldn’t connect to server)
Apr 07, 2026 21:19:06.842 [139633673607992] ERROR - DVR:Device: Error refreshing existing device device://tv.plex.grabbers.hdhomerun/2020-04-AG7D-HPTSY5:2, marking as dead.
Apr 07, 2026 21:19:06.842 [139633703140152] WARN - [HttpClient/HCl#19] HTTP error requesting GET http://192.168.10.20:34400/discover.json (7, Couldn’t connect to server) (Failed to connect to 192.168.10.20 port 34400 after 0 ms: Couldn’t connect to server)
Apr 07, 2026 21:19:06.843 [139633673607992] ERROR - DVR:Device: Error refreshing existing device device://tv.plex.grabbers.hdhomerun/2022-03-F4CS-PLVPSP, marking as dead.
Apr 07, 2026 21:19:06.843 [139633703140152] WARN - [HttpClient/HCl#1a] HTTP error requesting GET http://192.168.10.20:34400/discover.json (7, Couldn’t connect to server) (Failed to connect to 192.168.10.20 port 34400 after 0 ms: Couldn’t connect to server)
Apr 07, 2026 21:19:06.843 [139633673607992] ERROR - DVR:Device: Error refreshing existing device device://tv.plex.grabbers.hdhomerun/2022-03-F4CS-PLVPSP:2, marking as dead.
Apr 07, 2026 21:19:25.615 [139633840945976] DEBUG - NotificationStream: Removing because of error
Apr 07, 2026 21:20:00.857 [139633690483512] ERROR - [Req#d3] MyPlex: Error 403 requesting JSON from: https://plex.tv/api/v2/server/users/features
Not Found
Apr 07, 2026 21:20:56.489 [139633681181496] ERROR - [Req#15c] MyPlex: Error 401 requesting JSON from: https://plex.tv/api/v2/server/users/features
Apr 07, 2026 21:21:03.859 [139633696811832] ERROR - Couldn’t find the file to stream: /usr/lib/plexmediaserver/Resources/Plug-ins-121068a07/WebClient.bundle/Contents/Resources/i
Apr 07, 2026 21:21:14.468 [139633698921272] ERROR - [Req#1d1] Unknown metadata type: folder
Apr 07, 2026 21:21:14.472 [139633681181496] ERROR - [Req#1d3] Unknown metadata type: folder
Apr 07, 2026 21:21:14.472 [139633656732472] ERROR - [Req#1d2] Unknown metadata type: folder
Apr 07, 2026 21:21:14.472 [139633696811832] ERROR - [Req#1d0] Unknown metadata type: folder
Apr 07, 2026 21:21:14.987 [139633698921272] ERROR - [Req#1eb] Unknown metadata type: folder
Apr 07, 2026 21:21:15.530 [139633656732472] ERROR - [Req#228] Unknown metadata type: folder
Apr 07, 2026 21:21:29.715 [139633840945976] DEBUG - NotificationStream: Removing because of error
Apr 07, 2026 21:22:29.516 [139633658841912] ERROR - [Req#2b2] MyPlex: Error 403 requesting JSON from: https://plex.tv/api/v2/server/users/features
Apr 07, 2026 21:23:12.475 [139633840945976] DEBUG - NotificationStream: Removing because of error
Apr 07, 2026 21:23:23.982 [139633840945976] DEBUG - NotificationStream: Removing because of error
Apr 07, 2026 21:27:30.102 [139633698921272] ERROR - [Req#2b2] MyPlex: Error 403 requesting JSON from: https://plex.tv/api/v2/server/users/features
Apr 07, 2026 21:29:04.504 [139633698921272] ERROR - [Req#d3/ViewStateSync] MyPlex: Error 403 requesting XML from: https://plex.tv/api/v2/server/users/services?auth_token=xxxxxxxxxxxxxxxxxxxx
Thank you for any help.