Problem when matching show with multipart episodes in DVD order

Hi all,

So I’ve got a problem with the Plex Media Scanner not matching against the TVDB correctly when DVD order is selected. My problem is with The Office.

According the TVDB wiki, (under the " Entry Methodology" section) the DVD order numbering of episodes is such that if an episode would air in two parts, but is only shown in one on the DVD, then it should be shown twice on the DVD ordering list but with a .1 and .2 number instead of .0 as the episode number.

Now, either I’m unable to find out how to properly name a file so that it matches that format, or the media scanner was written to not meet up with the TVDB’s written rule. (Although the rule isn’t even always followed by them unfortunately, more on that later).

In season 6 of The Office, I’ve got a single file with the full episode for ep#4 Niagara. When broadcast, it was split into two parts and as such is listed in two parts on the TVDB. When released on DVD, it was combined into one part and thus that’s the resulting file I have from the DVD. On the TVDB DVD order, it’s listed as 4.1 and 4.2. No matter what I name the file, I can’t seem to get Plex to show any metadata for it. The name I’m expecting is “The Office (US) - s06e04 - Niagara”

In season 4 of The Office, the previously described rule isn’t followed, and the two part episodes there are duplicated with .0 as their episode numbers (ex. 1.0+1.0, 2.0+2.0, etc). Now these match fine when just given the default naming standard (ex “The Office (US) - s04e01 - Fun Run”) although technically each of them matched against the second versions as they all had (2) at the end but that didn’t really matter that much since I just manually edited those out.

So my question is how do I get the ones listed as .1 and .2 to match correctly when there’s only one file? Or just to match at all since even if I had multiple files I couldn’t figure how I’d get either of them to match. I tried naming like “s06e04.1” but that didn’t work. I tried the multipart file naming convention but that didn’t work. Is this worthy of a bug report? If so, I’m assuming the scanner is searching for $episodeNumber + ‘.0’ on the TVDB or something and it can’t find that.

Thanks for any help!