The purpose of this thread is very simple; To consolidate information for the dev team showing them different use cases & incidents in order to give them additional information by which to move forward and ultimately improve matching (which can be a lot of guesswork as it is).
We are to collect specific examples of where PMS / TVDB and PMS / Movie naming rules don’t track with reality. Exotic examples are not required.
Given name / structure , showing one episode as example, linking to what it should be as well as it is desired.
Please provide:
Actual names used, including structure. Do not flood with a season full of names. Be certain to properly “Plex Dance” before adding.
The series which should have been matched (IMDB / TVDB listing ref)
The actual series matched. (IMDB / TVDB listing ref)
[optional] extracted 3-5 linues from the log file where scoring is returned as this is the basis for the incorrect match.
Ran into this one over the weekend while redoing some stuff. I actually have both series and they both got merged into “The Tick (2016)” of which there is only 1 episode. I didn’t bother renaming assuming it was a fluke, so I split and matched and went on my way
EDIT: As a bonus weirdness, I have the original series in my main TV library as:
TV\MacGyver\Season 01\MacGyver S01E01.mp4
and it matches correctly with the original version. Afraid to do a refresh in case it screws up things. That series was added quite some time ago
My bad - I assumed you would want the logs for this thread, series matching, since that is how I found the TV trailer bonus, and was just trying to keep it all together in one place.
We’ve been investigating. Learned a few things nobody expected. Continuing to dig, explore, and experiment. We hope to have this formalized properly and written up tomorrow / friday at the latest for the dev team to look at.
It messes up because it looks at folder name instead of file name… Pisses me off. Will the Plex Devs fix this? Information about the video is on the video name, not in the folder name…
@metrize said:
It messes up because it looks at folder name instead of file name… Pisses me off. Will the Plex Devs fix this? Information about the video is on the video name, not in the folder name…
Kindly provide an example. I will replicate.
If you can provide logs showing this, I will include them
I have been having an issue for the last three weeks where whenever I import a television season, Plex will skip episode 10 completely. It’s not that it misidentifies the episode, it simply doesn’t appear at all. Last night, it also started doing the same with episode 11’s as well. I have tried the recommended naming convention as well as a couple of different variations, and nothing works. And yes, I have done the “Plex Dance” SEVERAL times.
Here is how the files are named:
“\ds1512\video\Television\Star Wars The Clone Wars\Season 1\Star Wars The Clone Wars - S01E10 - Lair of Grievouos.mp4”
All videos are in .mp4 format, and in all instances, every other episode is appearing correctly EXCEPT episode 10. (and now 11 in the last three I’ve tried.)
I have over 4,000 files and have not had this issue until the last month, something has changed and I’m not sure what.
@cjezell said:
I have been having an issue for the last three weeks where whenever I import a television season, Plex will skip episode 10 completely. It’s not that it misidentifies the episode, it simply doesn’t appear at all. Last night, it also started doing the same with episode 11’s as well. I have tried the recommended naming convention as well as a couple of different variations, and nothing works. And yes, I have done the “Plex Dance” SEVERAL times.
Here is how the files are named:
“\ds1512\video\Television\Star Wars The Clone Wars\Season 1\Star Wars The Clone Wars - S01E10 - Lair of Grievouos.mp4”
(snip)
Would you please show the files and structure as you have them (the block)?
Also, is there any metadata tagging inside those MP4 files? Incorrect “Name” field values will result in non-match. This is one reason MKV files are easier than MP4. The counterpoint to using MKV for all is not all players can play an MP4 natively. PMS doesn’t care because it reads both formats natively and streams the H.264 & audio streams (which both have in common).
To further this for all: I am unable to reproduce difficulties with Star Wars: The Clone Wars:
File names/structure:
Star Wars The Clone Wars/
Season 01/
Star Wars The Clone Wars.S01E01.mkv
Star Wars The Clone Wars.S01E02.mkv
Star Wars The Clone Wars.S01E03.mkv
Star Wars The Clone Wars.S01E04.mkv
Star Wars The Clone Wars.S01E05.mkv
Star Wars The Clone Wars.S01E06.mkv
Star Wars The Clone Wars.S01E07.mkv
Star Wars The Clone Wars.S01E08.mkv
Star Wars The Clone Wars.S01E09.mkv
Star Wars The Clone Wars.S01E10.mkv
Star Wars The Clone Wars.S01E11.mkv
Star Wars The Clone Wars.S01E12.mkv
Star Wars The Clone Wars.S01E13.mkv
Star Wars The Clone Wars.S01E14.mkv
Star Wars The Clone Wars.S01E15.mkv
Six seasons were created. All present and accounted for. No ‘Episode 10’ naming difficulties whatsoever.
The actual date / time is placed in a text file with the proper name and file creation is separated by 1 second to ensure each file generates a sufficiently different fingerprint for the scanner.
The script is:
#!/bin/tcsh
foreach i (01 02 03 04 05 06 07 08 09 10 11 12 13 14 15)
foreach j (01 02 03 04 05 06)
echo "This is $i $j `date` and some other meaningless djunkasdfh24taskjhertywerygbafgyb `date`" > "Star Wars The Clone Wars.S${j}E${i}.mkv"
sleep 1
end
end
S01E10’s contents are:
[chuck@lizum Seasion 01.128]$ cat *E10*
This is 10 01 Sun Jan 22 13:37:47 EST 2017 and some other meaningless djunkasdfh24taskjhertywerygbafgyb Sun Jan 22 13:37:47 EST 2017
S02E10’s contents are:
[chuck@lizum Seasion 01.130]$ cd ../*2
[chuck@lizum Seasion 02.131]$ cat *10*
This is 10 02 Sun Jan 22 13:37:48 EST 2017 and some other meaningless djunkasdfh24taskjhertywerygbafgyb Sun Jan 22 13:37:48 EST 2017
[chuck@lizum Seasion 02.132]$
Notice, enough to create signature differences to prevent the scanner from labeling as duplicates.
