Hello !
Some time (I would say very early January), I no longer have “activity” displayed in my dashboard…
I’m on PMS WIndows 10… No more statistics, nothing… I was wondering if it was from the latest updates or something…
I also have, in parallel, a problem with remote access… (Apart from the PMS update, nothing has changed in my network…)
Others in the same case, any solution to this problem?
Thanks !
Server Version#: 1.30.1.6562
Player Version#:
Thank you for your answer,
Yes, connected to the right account, I have this problem on my different devices (phone, PC, chromecast,…)
Same thing in private browsing ! 
Do you not see anything on the page or just no activity? Can you provide a screenshot and server logs while something is playing?
I’m downloading right now a movie, and no bandwich visible.
When user watch, i just see he’s watching but without bandwich
That’s the PlexDash program. Do you see info in Plex Web?
Yes sorry I only had that at the time to illustrate, but it’s the same thing on the web interface
For example since the beginning of the problem, over the last 90 days :
And my logs :
Plex Media Server Logs_2023-01-16_11-32-12.zip (3.1 MB)
The statistics only show complete playbacks. i.e. if a user only watches a movie halfway through, this won’t appear as a “watched” movie in the statistics.
Here’s another possibility:
Disable all power saving of the network adapter.
Not only the one depicted below, but also disallow the adapter to switch to a lower link speed when not in use. (not all adapters can do this, however. If one supports that, you can find the setting usually in the properties of the network adapter, and not in the properties of the connection.)
I don’t understand what this graph is showing. I see usages.
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