Server Version#: 1.15.3.876
Player Version#: 7.13.0.9583
Question to the Plex Technical Team
Hi,
I’m using PMS on macmini (late 2014) and Plex Player on Sony Andriod TV (Late 2017), with french language as default
The issue i have is that since a couple of updates (i don’t know if the problem affects the server or the player), the laguage of my episodes of series indicates unknown language, so the the automatique choice of subtitle is disabled (in PMS i have set the default language to french and default subtitle to french, when the audio is in other language than french). So i suppose that when audio language is displayed as unknown, it’s logical that the subtitle won’t be activated.
Concretely, when I want to watch a series in English (VO), the subtitles remain disabled and I am obliged, at each episode to choose the subtitle mannually, which is unpleasant.
I remind you that this problem does not affect the movies Section, and that this issue only appeared since the last 3 or 4 last updates.
Thanks for your help