emma75
October 23, 2018, 5:38am
1
PLEX used to work flawlessly until the latest update (Version 1.13.8.5395)
Every time i rename a video’s title on my library, it reverts back to its original file name after a while, not sure when it happens exactly.
Also, most of the time when i add a new movie to the library, it fetches the wrong info and movie cover, i have to update it manually now.
sa2000
October 23, 2018, 11:31am
2
Are you following the naming and directory structures guidelines outlined here?
https://support.plex.tv/articles/200381023-naming-movie-files/
https://support.plex.tv/articles/200381053-naming-date-based-tv-shows/
And names agree with TMDB for movies and tvdb fir tv shows ?
If you are following these guidelines, please do a test for a movie that gets incorrectly identified and attach the logs from the server and details of files / directories added
Ensure first debug logging enabled and restart server before the test to get fresh logs
See https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/
Reproduce the problem and down the logs
https://support.plex.tv/articles/200250417-plex-media-server-log-files/
Attach with details of what files / directories were added and scanned
system
Closed
January 21, 2019, 11:34am
3
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.