Progress/ Seek Bar issue after iOS6 update

ATV MODEL: ATV3 6.0 (6646.65)
 
DNS: 192.168.1.5
 
O/S: WINDOWS 7 DESKTOP
 
IP: 192.168.1.5
 
PMS VER: 0.9.8.6.175
 
PLEXCONNECT VER: GITHUB 09/20/2013 6:07 PM
 
SETTINGS CFG:
  PlexConnect]
port_pms = 32400
port_webserver = 80
ip_plexconnect = 0.0.0.0
certfile = ./assets/certificates/trailers.pem
ip_dnsmaster = 8.8.8.8
loglevel = Normal
enable_dnsserver = True
logpath = .
ip_pms = 192.168.178.10
enable_plexgdm = True
port_ssl = 443
enable_webserver_ssl = True
ip_webserver = 0.0.0.0
prevent_atv_update = True
port_dnsserver = 53
enable_plexconnect_autodetect = True
 
MEDIA INFO:

Video Resolution 1080p

Duration 1:46:41

Bitrate 10026 kbps

Width 1920

Height 800

Aspect Ratio 2.35

Container MKV

Video Frame Rate 24p

FILE

Accessible Yes

Exists Yes

Duration 1:46:41

File D:\Videos\Movies\This Is The End.mkv

Size 7.47 GB

Container MKV

VIDEO

Codec H264

Bitrate 10026 kbps

Language English

Bit Depth 8

CABAC 1

Chroma Subsampling 4:2:0

Color Space yuv

Duration 1:46:41

Frame Rate 23.976 fps

Frame Rate Mode cfr

Has Scaling Matrix 0

Height 800

Level 4.1

Profile high

Ref Frames 5

Scan Type progressive

Width 1920

AUDIO

Codec DCA

Channels 5.1

Bitrate 1536 kbps

Language English

Bit Depth 16

Bitrate Mode VBR

Duration 1:46:41

Profile ma

Sampling Rate 48000 Hz

SUBTITLES

Language English

Format SRT

 
ISSUE: 
Progress/ Seek Bar unable to fast forward/rewind or pause when close captioning is enabled on play screen. To save the trouble of explaining, I;ll provide a link to the video showing the issue. 
 
video link: http://www.youtube.com/watch?v=x4Xsl2jiN4Q
 
PLEXCONNECT LOG: https://www.dropbox.com/sh/u23czbh1aji5fup/s-8Ccqud3c
still too large. don't know whats wrong

PLEXCONNECT LOG: unable to attach file, apparently its too large

1. Exit out of PlexConnect
2. Edit Settings.cfg and change loglevel = Normal to loglevel = High
3. Delete your PlexConnect.log file
4. Run PlexConnect again.
5. Recreate the problem on the ATV.
6. Exit out of PlexConnect
7. Post your new PlexConnect.log file to www.pastebin.com and post the link here.

Thanks.

at 1:25, how are you accessing that menu that's on screen?

iamjustme: For the posted log... is it possible to get the lines a couple of second before that? I would like to have a look at both the XMLs (PMS and aTV) of the PrePlayScreen.

iamjustme: For the posted log... is it possible to get the lines a couple of second before that? I would like to have a look at both the XMLs (PMS and aTV) of the PrePlayScreen.

iamjustme: For the posted log... is it possible to get the lines a couple of second before that? I would like to have a look at both the XMLs (PMS and aTV) of the PrePlayScreen.

Baa, I uploaded the entire log in dropbox

at 1:25, how are you accessing that menu that's on screen?

just press and hold select button. make sure you have ios6

Nice read... :-P

Nice read... :-P

I can`t imagine someone reading those logs in their entirety. Its too much text man!

just press and hold select button. make sure you have ios6

I haven't done the update, and now that it's been pulled (plus the issued faced by other Plex members) I'm glad I didn't. But what you are telling me is that option didn't existing until this recent update to iOS 6?

I haven't done the update, and now that it's been pulled (plus the issued faced by other Plex members) I'm glad I didn't. But what you are telling me is that option didn't existing until this recent update to iOS 6?

The option has always been there, but as far as I know it only works on non transcoded media, ie stuff that would normally play on the atv via iTunes and homesharing, mp4, m4v and some direct played mkv's.

The option has always been there, but as far as I know it only works on non transcoded media, ie stuff that would normally play on the atv via iTunes and homesharing, mp4, m4v and some direct played mkv's.

I see. hmmm. I press and hold Select and just get a paused media. pout. Thanks for the reply roidy!

As I said it only works on media that would natively play on the atv. Like purchased iTunes content or stuff you've encoded/remuxed to be iTunes compatible.

Hey guys, find a fix for this annoying bug?

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