Prompted for remote pass on local network via browsers

Plex Media Server NAS & Devices
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1

I’m running plex media server on a local raspberry pi (v1.41.7.9823). I can play content fine from android and roku clients. All devices on the local network are on 192.168.1.X

However, if I try to play anything via a browser (from desktop or phone) I get prompted for a Remote Pass. Tried firefox and chrome on my laptop, and Opera from my phone connected to Wifi - always the same. The Android client on the same phone plays fine.

2

Are you using Docker on your RasPi?

3

No, not using docker.

It was all working fine until today. I did do an apt get update on the pi (still on Buster, so a little old). Not sure why that would affect playback via web browser though.

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I also just installed the Linux flatpak client on my laptop, and that also plays back fine. Multiple browsers on the same machine prompt for a remote pass. Firefox does have quite a few privacy oriented plugins installed, but Chrome is pure default setup, nothing extra on it.

I guess that since I can use Plex from everything, the browser issue isn’t a show stopper for me - but it does seem to be an issue that may affect others.

5

I also just tried it on an iPad using Safari, and get the remote pass prompt there too. So it’s any browser on my local network.

6

Ok, I have found the problem.

My server has a network name (servalan).

If I use https://servalan:32400/web I am prompted for the remote pass.

If I use the local IP address directly, then it does not prompt me for the remote pass.

Always used to work using the local network name.

2 Likes
7

awesome.. thanks.. worked for me too

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