When I change library I get three animated dots which cycle ‘forever’. The library the app shows on start up has my test video in it and can play it. I can view libraries, switch libraries, & play video on the android app. Also the ‘native’ PS4 media player can see the plex server, find videos, play videos. The server and the client are all on wifi, the server is on one wifi network, the apps on another connected via wire. The pre 1.0.1 PS4 app would hang displaying the initial library contents with 3 non animated dots.
Let me know what info you need from me to track down whats’ going wrong.
I got some logs and extra info per various ‘how to report issues’ posts.
The server is version 0.9.16.6 (& says it’s up to date) running on Windows 7.
I made some more libraries and had a single movie I knew could play from Android player in each library.
Reproduce steps:
- start the PS4 app - I see ‘plex’, black screen, ‘plex’, looks like a PS4 ‘dashboard’
- use left stick to highlight different libraries
- click ‘x’ to select one - I see a ‘dialog’ with 3 dots appear, the dots cycle their brightness
- the app is now non responsive - ‘hung’
- I wait till the app shows a ‘plex’ screen (looks like an inactivity splash screen). if I move the left stick the splash screen goes away revealing the 3 cycling dots.
- the only way out of the app is using the PS button, if you come in a gain it’s still hung. closing it is the only thing you can do.
- I then kill the server and zip the logs.
In my original report above I must have been seeing the ‘currently playing’ video, I’d played it from the Android app to try to see if it was a server only issue.
