PS5 app problems

Plex Players Gaming Consoles
1

I got my PS5 on launch day, and installed the Plex App. The PS5 is currently hooked up to a 1080p non-hdr tv set (Yes, I know I am limiting the potential, but it’s hooked up to a huge TV that I’ll be swapping out to 4K soon enough)

About 99.5% of my content is 1080p x265. When I load up stuff the colors are off…like WAY off. For instance I was testing “The Goldbergs” episode in the first season that was a Halloween episode. the skin tones looked really red, and the scenes looked really dark. Trying to watch something like Silence of the Lambs created a very pixelated video and the colors seemed washed out.

I checked all the settings, and everything seems to be good. Although it does show it’s streaming 1080p, I don’t have an option in the app to set it at 1080p, 10Mbps, or anything else 1080p related. I have 720p options and 4k options only (outside of play original quality) I have tried all and nothing changes the video quality. I am streaming over my home network, and direct stream is on. The PS4, Fire Sticks, Laptops, Phones, iPads, etc all work fine.

The ONLY thing I have yet to try is hooking the PS5 up to one of the two 4K tv’s in the house. I will do that eventually to see if it’s replicated. Anyone have any ideas? If you need anymore information I will be more than happy to try and supply it.

2

Is your content HDR? PMS does not tone map so any HDR content will look bad.

3

I don’t believe so. I am ripping my blu-ray and then I use the handbrake CRF 16 or 18, and the HEVC Intel QSV 10 bit setting. I posted about it on the Plex Reddit and someone else has the exact same issue on a 4K tv, so it appears to be software side. So I am hopeful it will be fixed in an update.

4

Could also be the 10-bit setting. If your TV can’t handle 10-bit color, the colors will also come out looking wrong.

5

I thought about that, but the PS4 worked with the same content on the same TV.

I think what I will probably do for the time being is hook up the PS4 and use it for the Plex and Youtube TV since that’s not available just yet on the PS5.

6

I wonder if the device is doing something itself. The PS4doesn’t support HDR or 10-bit, so it might have done the conversion itself. The PS5 does support those, so it might be outputting them as is. I would check if there are some device settings to let it know it’s not connected to an HDR/10-bit capable TV.

7

Try disabling HDR under the PlayStation settings and see if that makes a difference.

8

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