QNAP TS-453AG4 Plex Home Theater & OpenPHT

Hi Guys,

you are more or less my last chance to solve my problem :confused: First of all, I want to excuse my english but I am from Austria (not Australia:)

A few days ago, I bought a QNAP TS-453A with 4 GB Ram. I installed the newest version of Plex Server (1.27) and also Plex Home Theater via a special virutalisation tool of Qnap - called HybridDesk Station (maybe you know it).

After setting up my Library, which took me more than 2 days, I started watching videos via the web-client of plex. Everything worked fine! Afterwards I took my QNAP-NAS and linked it via HDMI on my TV (Samsung). The sound is good, by the picture is lagging. I uploaded a picture of the film ā€œBilly Elliotā€. As you can see, the image is not correct (red mark).

So I started to read a lot of forum entries and know I know that PHT is not supported anymore, but there is this OpenPHT. So again, I installed Version 1.7.1 of OpenPHT and sadly, the same problem again.

I read again on several forums and saw that I could download a special Plex App for my Samsung TV - i works, but it is really slow due to the fact that my TV is maybe 4 or 5 years old. So i installed the Plex App on my Samsung Sound Station (HTS F6500) which is also very old and the funny thing is that on both - TV and Sound Station - the picture and the sound is very nice.

But now I have three problems:

  • The TV/Sound Station solution is terribly slow
  • The handling is on my QNAP much easier and better and I would appriciate it if I could use my NAS with OPHT or PHT instead of the TV/Sound Station
  • I want to know why it don’t work (i am interested in it).

So how is my setup?

I have the QNAP NAS linked via LAN with my TV, with my Sound Station - So I would prefer direct play if it is possible as well :slight_smile: What kind of movies do I watch? all my movies are .mkv-files and have different sound codecs like AC3 or als DTS.

Last thing i tested was KODI - but, as you could imagine, I prefer Plex and KODI is not supported officially by QNAP anymore. But for test-reasons I tried it and I had no problems to start the KODI app (instead of PHT or OpenPHT) and I head really NO problems with sound or image quality.

So maybe you can help me. I am quite sure that there are more than enough specialists out there which could give me a hint why I have these problems AND maybe we find a solution for it :slight_smile: That would be so great for me!

Thank you very much for your help!

Best regards,

Stefan

Hi Stefan. Your English is perfect. No excuses necessary. :slight_smile:

What version of KODI did you test with?

Hi Benjamin, i tested MyKodi 16.1

Ok one quick update: I installed 1.6.2. of OpenPHT → No everything works PERFECT :slight_smile: I don’t know why, but i works :slight_smile:

@Netron.at said:
Ok one quick update: I installed 1.6.2. of OpenPHT → No everything works PERFECT :slight_smile: I don’t know why, but i works :slight_smile:

This is probably related to the FFMPEG version used in v1.7.1. OpenPHT v1.7.2 will have a newer FFMPEG version that may correct the issue.

@Netron.at said:
Ok one quick update: I installed 1.6.2. of OpenPHT → No everything works PERFECT :slight_smile: I don’t know why, but i works :slight_smile:

What are your audio out settings on the QNAP and OpenPHT? Does it pass through DD5.1?